Gerber Collision & Glass - Clay

4.7 (1,564reviews)
97%
8775 Dell Center Dr,  Clay,  NY  13090

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Clay offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,564)

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Returned Clean

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My Experience

Kind and courteous staff. They estimated the repair would take 1 to 2 weeks - the job was done in 3 days. Unfortunately, the final cost was about $500 more than the estimate.

Likely to Recommend

Repair Quality

Unfortunately, the final cost was about $500 more than the estimate. However, the estimated time for the repair was 1-2 weeks. It was completed in about 3 days!

Customer Service

Kind and courteous staff.

My Experience

Work was performed ahead of scheduled estimate. Looks great

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Repair Quality

The only thing I had an issue with was that they prolonged my scheduled finish date due to overbooking work load.

Customer Service

My Experience

Great customer service. Very friendly staff.

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Returned Clean

My Experience

Everyone was very friendly, polite, understanding and helpful and did a very good work on my car. I would definitely recommend Gerber collision & glass to anyone.

Likely to Recommend

Repair Quality

They did a fantastic job, could not tell where the damage was done. The people at Gerber collision were very polite, friendly and very understanding. I would recommend Gerber collision to everyone who would ask me if I know a place who would do body work.

Customer Service

They did a fantastic job, could not tell where the damage was done. The people at Gerber collision were very polite, friendly and very understanding. I would recommend Gerber collision to everyone who would ask me if I know a place who would do body work.

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I will be bringing my other 2 cars to Gerber Collision for service

Repair Quality

Customer Service

Excellent customer service from Brandy and Marcus

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My Experience

I appreciate the extremely efficient service and timely updates. The car looked great! Thank you!

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My Experience

My experience with Gerber Collision & Glass was exceptional! I stopped by to have my vehicle looked at and they provided me with the direction I needed to go in to get the repair process started since I was not at fault. Once the other person involved accepted responsibility for the damages to my vehicle, Gerber Collision and Glass acted promptly. My car only needed to be in the shop for a few days. My vehicle looks great! The customer service and other workers were very kind. Text messages were sent to keep me updated on the repairs.i highly recommend them for any kind of glass or collision repairs.

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Repair Quality

Better then u expected to be

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Returned Clean

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Everything was very convenient, especially the connection with the Enterprise rental being picked up after dropping my car off and then leaving my rental at the shop as well.

Repair Quality

Customer Service

Marcus was great and kept me in the loop throughout the entire process. The repairs were finished must faster than originally anticipated which was helpful.

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Repair Quality

Minor cosmetic issues remain. Shop offered to evaluate. Will return later this week for evaluation.

Customer Service

Very good, responsive.

Returned Clean

My Experience

The staff were wonderful. I would recommend Gerber Collission to others. Thank you.

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Returned Clean

My Experience

Great experience from start to finish. Marcus was great! If I know anyone else that needs work done I will be sending them this way

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Repair Quality

Great communication repairs done in a timely manner

Customer Service

Marcus and his team are A+

My Experience

The staff were amazing. The work is perfect and the car was done ahead of time.

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Repair Quality

The repairs were done in time and look amazing. The staff was awesome and were very helpful.

Customer Service

My Experience

Very helpful and efficient! Thank you for a great job!

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My Experience

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Repair Quality

Car looked good and it was done before we expected it to be done

Customer Service