Gerber Collision & Glass - Clay

4.8 (1,560reviews)
97%
8775 Dell Center Dr,  Clay,  NY  13090

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Clay offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,560)

Likely to Recommend

I will definitely recommend this shop

Repair Quality

Very satisfied with work they done on my car . Excellent customer service from the front desk to Marcus and Stephanie. They have excellent professional who know there craft very well. Facility was clean and very organized. 11 out of 10 stars to Gerber Collision & Glass.

Customer Service

Customer service is so professional and kind. All the employees were suberb

Returned Clean

My Experience

Could not have been happier with the repairs and service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

I was very satisfied with the repair, but dissatisfied with the communication. With my permission, my vehicle was towed from Auburn to a different Gerber repair shop. I was told that the repair would happen quicker, I would hear from the new shop and that my car would be towed back to Auburn. In the end, I did not even know where my car was until I made two phone calls. The repair was completed by Friday, but I it wasn't ready in time for the tow vehicle to return it to Auburn. Knowing the work was completed, I did not want to wait through the weekend and all day Monday for it to be returned to Auburn, so we drove 45 minutes to pick it up ourselves.

My Experience

My Experience

The car looks perfect and runs well. Great work!!!!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very excellent customer service pleasent and accommodating..I am so happy with the results

My Experience

Great work and service 👏.

Likely to Recommend

Good

Repair Quality

Great people i would recommend Gerber . The appraiser and lady at the desk were super . Thank you

Customer Service

Great service .

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber did a great job and kept me informed consistently throughout the entire process.

Likely to Recommend

I would recommend Gerber to anyone in the same situation.

Repair Quality

Gerber contacted me almost every day to give me updates on my vehicles progress. Gerber was very professional and everything was positive.

Customer Service

My Experience

You couldn’t tell thata repair had been made. The car looked brand new. They cleaned the inside as well as the outside. And the cherry on top was that I got my car back a day sooner than expected!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great experience

Repair Quality

Customer Service

Good experience all around. Highly recommend them.

My Experience

Friendly service. Love that I was always notified where the repair service was at. Would highly recommend Gerber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outstanding service from start to finish

Customer Service

Likely to Recommend

Absolutely would recommend to any friend or family member.

Repair Quality

This company did a perfect job on my collision repair. They were extremely timely with updates and completed work ahead of time. When I got my vehicle back it had been detailed and had a full tank of gas.

Customer Service

Timely response to questions.

My Experience

The bumper on my vehicle looked like new after the team fixed it up. Thanks again for everything.

Likely to Recommend

Repair Quality

The repairs were done sooner than expected and the car looks like new! They did a fantastic job.

Customer Service

Returned Clean