Gerber Collision & Glass - Clay

4.8 (1,564reviews)
97%
8775 Dell Center Dr,  Clay,  NY  13090

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Clay offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,564)

My Experience

Everyone was so personable and helpful. Repairs done well and quickly. Great communication. Thank you!

Likely to Recommend

Repair Quality

This is my third opportunity to have work done by Gerber and I will not go anywhere else! Their work has always been pristine and timely! The staff has always been friendly and courteous! An exact company!

Customer Service

Returned Clean

My Experience

You guys did an amazing job fixing my damage and my car was so clean! Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Totally

Repair Quality

From the moment I walked into the shop I was treated respectfully and handled with care.

Customer Service

From the very beginning to the end I was totally satisfied

My Experience

The team was extremely helpful and kind. I appreciated the daily updates while my car was being repaired. When picking up my vehicle, Gerber went above and beyond to make sure I was happy with the work. Thank you for making a stressful time less difficult! I would totally recommend them!

Likely to Recommend

An excellent place to work with!

Repair Quality

The team at Gerber was excellent! I absolutely loved how they made a stressful event so much easier. I would highly recommend them!!

Customer Service

I am very thankful a neighbor recommended Gerber to me! I am very pleased with the exceptional work they did on my car! They were respectful and kind each time I called or was in the office. I appreciate them making a stressful event a little easier. I would highly recommend them!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Repair done on time. Great communication on progress.

Customer Service

Everyone was very friendly and helpful.

Returned Clean

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very professional and able to do the work in a timely manner. I was very happy with everything from everyone

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Repair Quality

Customer Service

Returned Clean

My Experience

The Engine coolant was not properly filled and was low. We had to buy coolant and add almost a gallon after the repair was made.

My Experience

Marcus is always kind and professional to deal with.

Likely to Recommend

Repair Quality

Everything looks good. The only exception is that the cost was well higher than the original estimate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job. But most appreciated is how well they stayed in touch. Updated regularly… and very attentive to my timeframe of allowed rental according to my insurance policy. The ability to talk to Marcus, and Mike when Marcus was on vacation… just very much appreciated!!

Customer Service

See previous comment.

My Experience

The only thing I would have appreciated was a little more info on the progress. For example, knowing insurance approved all repairs, etc. other than this experience was great

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Love dealing with the team at the Rt 31 clay location .. top notch

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

So far it’s been very good nice people to work with appreciate all their hard work

My Experience

Service was excellent! Everyone was very nice and professional. They kept me informed of the timeline and what was happening. I am very happy with the repair and service. I definitely recommend this business to others. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great service. 👍. From the front desk to service. Thanks again.

My Experience

Excellent service from the Gerber team (Brandy, Mike the paint man, Marcus the estimator). Excellent repair like new.

Likely to Recommend

I will bring my other vehicles there for service

Repair Quality

Excellent customer service! Excellent repair!

Customer Service

Excellent customer service

Returned Clean