Gerber Collision & Glass - Comstock Park

4.9 (3,263reviews)
97%
5707 Alpine Ave,  Comstock Park,  MI  49321

Gerber Collision & Glass - Comstock Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,263)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking brand new. A standout theme across reviews was repairs being completed ahead of schedule, which customers greatly appreciated. Staff were widely recognized for their professionalism, friendliness, and willingness to answer questions. Several customers also noted the pleasant surprise of receiving their vehicles cleaner than when dropped off. A few customers mentioned areas for improvement directly from their experience, including occasional delays, parts availability issues, and isolated concerns about incomplete repairs or paint quality, reflecting opportunities the shop can continue to address.
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"... customer service and their extensive communications. The work is absolutely flawless. Someone actually told me their finish is better than ..." Read more
"Gerber was extremely professional. They kept me informed on the progress of my car repair and their work is ..." Read more
"They always do a great job with my vehicle. Top notch service"
"... entire team at Gerber went above and beyond. The efficiency, quality and attention to detail with the work was absolutely world class, second to none!!" Read more
"... time I picked it up 6 days earlier than expected!! Speedy, polite, professional, compassion and smiles……….these are words that come to mind about my experience ..." Read more
"They got it back to me really early!"
"Original estimates had repairs at ~3+ weeks. In reality it was closer to 1.5 weeks."
"... , every staff member was nicer than the next and my car was ready ahead of schedule! Couldnt ask for better service!" Read more
"finished the job before hand and saved me some money on my car rental. thank you"
"No it was extremely late"
"Yes, every single day they messaged me with an update on the progress letting me know how everything going."
"The team was swift with updates, and did a great job making sure every step was communicated clearly. Between simple texts ..." Read more
"... and Gerber it made it completely stress free. They kept me updated as to the status of my vehicle. And the repair looks great. Very satisfied with ..." Read more
"They kept in touch with text messages during every step of the repair."
"Customer service is is absolutely wonderful. They keep you updated throughout the whole process of your repair."

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You guys will be my first recommendation !

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Returned Clean

My Experience

Excellent service and customer care

My Experience

Thank you!

My Experience

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The drop off was extremely easy. They were complete with everything prior to the estimated date. Communication throughout the process was amazing. Will definitely go there again if I, unfortunately, need to :)

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No complaints

Returned Clean

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Gerber got me my car back same day. A+

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Very helpful

My Experience

⭐⭐⭐⭐⭐ Excellent service! I’m very satisfied with the work they did on my 2024 Honda. From the beginning, everyone was friendly, professional, and helpful. They explained the process clearly, and the quality of the work was excellent. My vehicle looks great, and you can really tell they take pride in their work. I definitely recommend this shop. Thank you for the excellent customer service and for doing such a great job on my vehicle. I would absolutely trust them again!

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I am very satisfied with the service and repair quality at Gerber Collision & Glass. They did an excellent job repairing my 2024 Honda Odyssey. My vehicle looks great, and I’m very happy with the results. The staff was professional and helpful throughout the process. I would definitely recommend them. Thank you for the great service!

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My Experience

The staff were great and they worked with me well to get the work completed. Service was great, and responses were timely. I would recommend going against the insurance companies more often so customers have better peace of mind not having to double check work. Even if insurance is trying to cut corners, the shop needs to protect the customer. Great shop and great people.

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Friendly, fast, and professional! Gerber is always there to help with a smile! Will bring any collision work to this location! Thanks for being an amazing team!

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Very happy with service

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My car in and returned me faster than I thought possible so far everything looks real good

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Everything looks good. It was done early.

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Returned Clean