Gerber Collision & Glass - Comstock Park

4.9 (3,276reviews)
97%
5707 Alpine Ave,  Comstock Park,  MI  49321

Gerber Collision & Glass - Comstock Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,276)

My Experience

Very Professional. It was great to have communication throughout the whole process. I would gladly recommend you for others.

Likely to Recommend

Repair Quality

Customer Service

Very professional. Always kept informed on the process. Very easy to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’ve never used you guys for repairs but you came recommended by a friend and now I will recommend

Likely to Recommend

Repair Quality

Good communication

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good service and did exactly what they said. Adequate updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair looks great.

Customer Service

They were super friendly and helpful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Unfortunately we did not get the service that we had expected. I brought my car to your place as our insurance works with you guys when I hit a deer a couple weeks ago. I had not only cosmetic damage but also had a cracked radiator from the impact of hitting the deer. I’m not sure where the ball got dropped- but nothing was even done to the inside of my vehicle- just the cosmetic was fixed. So while you had my vehicle for over a week I thought my car was getting fixed, but then to my surprise when I came to pick it up - it still was not driveable. The screen in my car was even flashing that there was a malfunction still. I was then told that hopefully they could clear the screen to give me time to drive it to my dealership. I was told that this was not part of my claim with the deer hitting my vehicle even when I reported to my insurance that my screen was flashing malfunction. I then drove it immediately to my dealership (which I barely made it to) as my car was struggling to get there. Come to find out there was no fluid in my radiator. So the whole time you had my vehicle- no one even caught this. I even called and asked about the screen and was told that they had not looked at the inside yet but would let me know. So when I was getting texts from you that you were fixing my car, I thought it was being taken care of- but it was not. There was no communication to me at all that my car was still not going to be driveable. And you had my car for over a week. This was very inconvenient and very disappointing. Thankfully Kool Toyota found the cracked radiator immediately, and thankfully I did not do damage driving it to them even though it probably should have been towed. They were able to prove that indeed this cracked radiator was from the impact of hitting the deer. Why you guys did not catch this- I am not sure. Thankfully my insurance covered the cracked radiator as well.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Good communication/updates about status of my vehicle. Repairs done well and sooner than expected!

Likely to Recommend

Repair Quality

Nice work, good communication!

Customer Service

Good communication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work, took longer than I expected. There was an issue between the insurance companies as to who was paying so they paused the work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication, timely work, and very satisfied.

Likely to Recommend

Repair Quality

Great service and quality!!

Customer Service