Gerber Collision & Glass - Cottage Grove (Mn)
In operation 85 years.
Gerber Collision & Glass - Cottage Grove offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I just picked up the truck so I don’t know yet.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Why only replace the top plastic on half of the bumper? Doesnt match
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every thing looks awesome, very good customer service and helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and work Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional. Will definitely recommend.
Repair Quality - 5.0/5.0 -
Prompt, excellent service. Will be back.
Customer Service - 5.0/5.0 -
Very friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was so helpful, very knowledgeable, incredibly accommodating, and beyond kind! They made this the least stressful process and helped guide me through every step I needed to take. They did an excellent job from working with the insurance company to quickly and phenomenally completing the work on my vehicle. I couldn’t have asked for a better experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This could have been a 10/10 score but there were some issues with the timeline and the text messages that updated us that were both alarming and confusing. We got a text update saying the car would be ready later in that same day, then, that afternoon, we received another text stating it would be another week to 10 days. We called to speak with someone directly and they mentioned a completion date of the next day...which turned out to be true.
Customer Service - 5.0/5.0 -
Everyone we dealt with there was exceptionally friendly, helpful. and educative to us around the process. Also, my wife was worried about being "judged" for the damage she was having repaired and that was absolutely not the case.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys You did great job Thanks again
Likely to Recommend - 5.0/5.0 -
Thanks again
Repair Quality - 5.0/5.0 -
You did great job And good customer service
Customer Service - 5.0/5.0 -
Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had an appt w/ Jack for an estimate on our 2007 Trailblazer. We recently acquired it from family and noticed a loud “wind tunnel” noise. We also noticed that the passenger door was sticking on the front quarter panel when opened and making a loud noise, causing the door to feel heavy. It was cosmetic but when driving freeway speeds, that wind noise was annoying! We got our estimate of approx $750 and thought given the low mileage it was worth investing. The initial plan was to replace both door hinges on the passenger side. We dropped off the car on Weds and they were finalizing things on Friday. To our surprise, they found a MUCH cheaper fix to the problem and only had to replace the pins in the door hinges. This caused the door to no longer rub on the quarter panel and the noise, disappeared. The front desk gal and our estimator Jack were awesome and we would highly recommend Gerber to anyone else looking for an honest company. They could have proceeded and changed out the hinges to solve the problem (costing us a lot more) but instead, our cost with tax was only $215. That kind of exceptional customer service, and repair expertise matters when you are looking for a quality and a reputable body shop. Gerber we are so happy to have you in town and proud to share our story with others. Thank you for going above and beyond!!