Gerber Collision & Glass - Dearborn

My Experience - 5.0/5.0 -

Everyone was amazing and cooperative. I needed a timely repair due to a planned vacation and they exceded all my expectations!! Thank you Sam!!!! 😊

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They exceded my expectations. Excellent service.

Customer Service - 5.0/5.0 -

They exceded all my expectations! Great employees and atmosphere.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful employees. Work was done expertly and I am most pleased.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Frank was especially kind and helpful and did a great job on the car. Your communication systems via the link, texts, and phone calls were helpful too. Very pleased.

Likely to Recommend - 5.0/5.0 -

Already have recommended

Repair Quality - 5.0/5.0 -

Great experience from beginning to end. Frank was especially wonderful: very kind and did a wonderful job. We were also impressed with the communication systems that you have in place (text, links to check progress, and phone calls). Thank you! (I believe this could be the second time we filled out this form?)

Customer Service - 5.0/5.0 -

Great experience from beginning to end. Frank was especially wonderful: very kind and did a wonderful job. We were also impressed with the communication systems that you have in place (text, links to check progress, and phone calls). Thank you! (I believe this could be the second time we filled out this form?)

Returned Clean

My Experience - 5.0/5.0 -

Car looks brand new. Beautiful repair. Always kept us informed of the progress of the repair. All of the people were very polite and helpful. Thank you very much! Nice work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Sam kept me updated on the progress of my car daily. They beat the estimated date for my car by seven days. I would recommend Gerber Collision and Glass to all my family and friends. Sam was great!!!!

My Experience - 5.0/5.0 -

Great work and very friendly staff. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was great. They even cleaned the inside of my vehicle. The staff was polite and friendly. I'm very happy.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication, great service. I appreciate everything Sam and the crew at Gerber Collision!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Sam did a great job! Kept me in the loop with everything going on and his customer service was great! Appreciate it Sam

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sam was a great guy to deal with

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The Gerber team took immediate response to address my concerns and the absolute best path towards a satisfying solution. I am pleased with the results of the collision repairs and the professional service. The text feedback I received daily kept me informed of their progress and gave my family a peace of mind and comfort that we made the right choice with giving our business to Gerber.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

The staff were great from beginning to end of this process. My car looks great. I am very pleased with the service I received.

My Experience - 5.0/5.0 -

Fast service and friendly staff.

Likely to Recommend - 5.0/5.0 -

Friendly service and bc my damage wasn’t that bad/extensive, it didn’t take long to complete. The communication was on point and I appreciate that.

Repair Quality - 5.0/5.0 -

I’m satisfied bc it didn’t take long to repair the damage to my SUV.

Customer Service - 5.0/5.0 -

My Adjuster made my appointment and the receptionist called the rental place for them to pick me up. I didn’t know the procedure/process for dropping my vehicle off.

My Experience - 5.0/5.0 -

Done a great job, I will use your service again.

Likely to Recommend - 5.0/5.0 -

100 percent

Repair Quality - 5.0/5.0 -

Thanks for the excellent work on my truck

Customer Service - 5.0/5.0 -

Very kind personnels, work with me and got my truck done in 2 days

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work thanks Sam

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The timeframe was quicker then expected which was a very pleasant surprise

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Sam walked me through the whole process. He thoroughly examined my vehicle and it was returned in a timely manner.

Likely to Recommend - 5.0/5.0 -

I have returned myself to them for service

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fast, quality service coordinated by Sam

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean