Gerber Collision & Glass - Dearborn
Gerber Collision & Glass - Dearborn offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done and swift job
My Experience - 5.0/5.0 -
Staff was friendly, and I appreciated the text updates on my vehicle status. Thank you Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will never take my vehicles anywhere else. They are amazing! And they take you through every step of the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team, and satisfied with work!
My Experience - 0.0/5.0 -
The repair was excellent and everyone very friendly and kept me updated. The problem was the dirt and dust left in the back of the trunk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only problem they did not clean the back of the car. Dirt in the carpet and dust all over.
Customer Service - 5.0/5.0 -
Gave daily updates
Returned Clean
Likely to Recommend - 5.0/5.0 -
You never want to need a collision shop, but it's great to know about Gerber in Dearborn, MI. I would readily recommend Gerber in my town or any other locations.
Repair Quality - 5.0/5.0 -
Frank told me all I needed to know about the job to be done, and Angela gave me all the business details. They were knowledgeable and thorough. The work was excellent.
Customer Service - 5.0/5.0 -
Excellent customer service, keeping me posted as work progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice and very good and they did a good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Pain was all over the car around the area that was painted that shows the repair was done so quickly and without any consideration. That is after a $4500 repair cost that charged my insurance. So that much money for a very small bodyshop and paint spot with dirty results. Interesting.
My Experience - 5.0/5.0 -
Sam was a fabulous contact and repair expert. He called me multiple times a week and took care of all my problems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam was wonderful in communication and the service on my car is great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I convinced my mother to get her vehicle repaired at Gerber, I’ve had other insurance claims that was reputed by Gerber, great work, no issues, and friendly staff! Will definitely recommend family and friends.
Likely to Recommend - 5.0/5.0 -
Oh definitely will recommend.
Repair Quality - 5.0/5.0 -
Love Gerber, great work
Customer Service - 5.0/5.0 -
Nice and friendly! Kept us updated on the progress.
My Experience - 5.0/5.0 -
Great communication and my car looks great. The work was done in a very timely manner. Sam and Angela were both great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam was great. Good communication and my car was ready in a week. It looks great.
Customer Service - 5.0/5.0 -
Great communication from Angela and Sam.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
100 across the board
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Gerber did do an excellent job. The only issue I had was that I noticed my gas was at 1/4 of a tank. I know for sure I had at least an half before I dropped it off. I did forget to take a picture of my mileage when I dropped it off so I couldn’t tell if the vehicle had been driven or not. I would just say, if you have to drive it, the owner should definitely get a heads up on that matter.
Repair Quality - 5.0/5.0 -
Everything seemed to look exactly how it was before my accident. They even finished before the due date.
Customer Service - 5.0/5.0 -
Gerber was very welcoming and accommodating when I spoke with them about when I could drop my vehicle off or pick it up.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy to be kept informed of the timeline for the repair and happy to get my car back a day early!