Gerber Collision & Glass - Dearborn

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

OUTSTANDING job 👏

Customer Service - 5.0/5.0 -

OUTSTANDING job

My Experience - 5.0/5.0 -

Yes very satisfied. I would rated them 10 out of 10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I happy with the service on my vehicle.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You can't even tell the truck had any damage

Customer Service - 5.0/5.0 -

She went through all the details when I dropped off the vehicle and gathered my information and then also contacted me with progress.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work. Fast turnaround. Everyone I worked with was friendly and professional. Vehicle was cleaned inside and out

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The text updates on the progress of my vehicle were great. Thank you!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs were handled quickly. I also appreciated the biweekly notifications on the status of my vehicle.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am more than happy with the results and I hope I never have to use your services again but I will be happy to refer you to everyone I can thank you again for all great work you do. Robert Andrew a happy former customer

My Experience - 5.0/5.0 -

Very amazing personable staff, each time I’ve had to come in (sadly too many) the team at Gerber collision have been an amazing support from advise on what to do about handling a civil matter to ensure My car gets repaired, to having my car done in a 4 day period. And going ano e and beyond with communication through this whole process !!!

Likely to Recommend - 5.0/5.0 -

Since the first two times that I had to come here were because the insurance has them as a top rated and a collision place that they work with, I did not have the choice to go elsewhere However, this repair being the third one I knew because of the last two that I wanted to have them repair my vehicle for the third time, knowing how the experience is and was with them each time

Repair Quality - 5.0/5.0 -

Unfortunately, I have had to come here for the third time in one year I have had nothing but amazing experience by an amazing team Who have helped me in many ways, not just in my car repair, but also ensuring that the payments are covered by the other party and so on I would definitely recommend 100% The staff is very nice and caring and super sweet

Customer Service - 5.0/5.0 -

Angela, who handles the scheduling and pretty much everything at the front desk is absolutely amazing, she is so caring kind, and sweet. I could go on and on.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will continue to recommend them to my friends and family

Repair Quality - 5.0/5.0 -

Great collision shop. Everyone is very nice and kept me informed as to what was happening with my vehicle

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did amazing in repairing the vehicle

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is unfortunately my 2 time HAVING to pick a repair shop due to people hitting my vehicle, and on this 2 time around I knew withought a doubt I wanted to return to this location. Great communication and staff :)

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely I’d refer them. I in fact already have another estimate on another family car so I’ll be returning shortly.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Angela and Frank very helpful and patient through a slightly challenging repair.

Returned Clean

My Experience - 5.0/5.0 -

Was very pleased that it was done before the estimated time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did the best job Iam very happy with my car they are excellent

Customer Service - 5.0/5.0 -

Perfect

My Experience - 5.0/5.0 -

Angels and Tonya are wonderful representatives for your business. Frank was great also. I did not have the pleasure of meeting your techs but their work is perfect! Great experience! Your Christmas tree was # 1 also!!

Likely to Recommend - 5.0/5.0 -

I already have been recommending since my first appointment with you for the estimate!

Repair Quality - 5.0/5.0 -

Well above satisfaction!

Customer Service - 5.0/5.0 -

Your staff is very professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing service!!

Customer Service - 5.0/5.0 -

All of the workers are lovely people.

Returned Clean

My Experience - 5.0/5.0 -

Wonderful shop, quick and fast and done right the first time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job. Looks great.

Customer Service - 5.0/5.0

Returned Clean