Gerber Collision & Glass - Dumfries (Va)
In operation 85 years.
Gerber Collision & Glass - Dumfries offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person we came in contact with with at Gerber Collision & Glass was kind, courteous, helpful and professional. The customer service is excellent. We couldn’t be happier with our experience. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My estimate was done quickly and after it was approved I was able to get in there as soon as the part came in it was done on the time schedule quoted to me Also the staff was friendly as well as the young lady that handles phone and billing.
My Experience - 5.0/5.0 -
The service was done as promised, quick service ,and people were approachable and knowledgeable.
My Experience - 5.0/5.0 -
Great customer service and very patient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The overall experience with Gerber was outstanding. The team was professional, pleasant, accommodating and overall very attentive to my questions and concerns. The communication during the process was also very helpful. When the opportunity arises, I won’t hesitate to recommend your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repairs, excellent communication, excellent customer service.
Customer Service - 5.0/5.0 -
Excellent customer service and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The costumer service very good but the job is very good they missing part
Customer Service - 4.5/5.0 -
Very good
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was kept informed about the progress of my vehicle’s repairs every few days. Also - your staff was very helpful and engaged with the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service thru the whole experience
My Experience - 5.0/5.0 -
Thank you for fixing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great from start to finish
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service from Briar - front desk lady was wonderful also she deserve a raise
My Experience - 5.0/5.0 -
Briar was awesome!!!! Yanit was too. Great explanation of the process and the work was superior. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car is still in need of further repairs. Grill is cracked Door light comes on - Alarm went off on its own Hood is not leveled. Customer service is very helpful and very responsive.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Many delays and promises for pick up and availability were not met!