Gerber Collision & Glass - Dundalk

4.7 (4,814reviews)
93%
1123 Old North Point Rd,  Dundalk,  MD  21222

Gerber Collision & Glass - Dundalk offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
Hyundai
I-Car
Kia

Reviews (4,814)

My Experience

Enjoyed the frequent text communication and updates.

My Experience

My Experience

I thought they did a good job with the work. I also appreciated the email updates with the status of the work.

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My Experience

Great comucation

My Experience

Very satisfied with the experience. Loved the updates along the way. Always helpful and answered any questions I had. Highly recommend

My Experience

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Customer Service

My Experience

Amanda along.with other employees were professional, helpful and nice.

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Customer Service

Very professional, polite and helpful.

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Returned Clean

My Experience

Nice Job

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Repair Quality

Great staff Great Job πŸ‘ πŸ‘Œ

Customer Service

My Experience

My vehicle was in the shop for nearly a month, and when I was notified the repairs were complete today, I arrived to find that the hood had not been properly adjusted and still does not fit the vehicle correctly. It looked the same as it did last Monday when I first raised concerns about the alignment. The gaps remain visibly uneven, and the repair was clearly not completed to an acceptable standard. I was also extremely disappointed by the condition in which my vehicle was returned. When I got into my car, I found dirt and oil stains on the front passenger seat and rear seats. My vehicle was clean when I dropped it off, and these stains were not present beforehand. Additionally, my center console and glove compartment had been rummaged through, with personal belongings and documents left scattered and disorganized. Since the repairs were related to exterior damage, it is unclear why these areas needed to be accessed. After nearly a month without my vehicle, I expected quality repairs and for my vehicle to be treated with care and respect. Instead, I received incomplete work and my vehicle was returned in a condition that was unacceptable.

Likely to Recommend

Thank you!

Repair Quality

I was completely satisfied with how my experience went. I was able to have my car taken in right away and updated regularly. AMANDA in particular is an outstanding addition to the company!!

Customer Service

Outstanding.

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My Experience

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Very friendly Work was done very fast Very satisfied

Customer Service

Helpful and very friendly

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I already did this, but polite, good communication, done in a timely manner.

Customer Service

Same

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Great

Returned Clean

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Returned Clean

My Experience

The repair work was completed quickly and I cannot even tell that there was previous damage.