Gerber Collision & Glass - Durham/Drhm-Chapel Hill
Gerber Collision & Glass - Durham/Chapel Hill offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
They said it would be a five day repair and would be done Friday. No one called me Friday, so I called and they said it is not done, will be done Monday. No one called me Monday, so I called and they said it is not done but will be done Tuesday. No one called me Tuesday. Wednesday I called and they said they were finishing and it will be done today. Then I got about 10 texts saying it is done. A "five day" repair took ten days. Not a great experience. Car looks great though.
My Experience - 5.0/5.0 -
Jennifer is a ROCK STAR!!! She provided the best customer service I've ever received from ANY store/shop/restaurant ever. She kept me in loop on my repairs, was extremely friendly, and a genuinely nice person. The repairs were done wonderfully and look fantastic, but the part of my experience I will remember best and think most fondly of was the excellent level of service Jennifer provided from behind the front desk and on the phone!
My Experience - 5.0/5.0 -
If I had to rate Gerber from 1-10 it would be a 10 all day, thank you once again.
My Experience - 5.0/5.0 -
Joe and Jennifer are awesome, such great service!
My Experience - 5.0/5.0 -
It was a good experience. Thank you for finishing early. Tim
My Experience - 0.0/5.0 -
Too many to list here. Will be speaking to management.
My Experience - 5.0/5.0 -
I really appreciate how I was kept informed every step of the way during repairs,i didn't have to worry about what was going on,everyone was very kind with smiling faces. Thanks so much.
My Experience - 5.0/5.0 -
Joe was awesome and clearly explained the options I had for repair and what that entailed. Jen was great and makes fantastic coffee too!
My Experience - 0.0/5.0 -
No need to call. The car was delivered dirty with issues addressed at drop off unresolved.