Gerber Collision & Glass - Durham/Drhm-Chapel Hill
Gerber Collision & Glass - Durham/Chapel Hill offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very kind, attention to the customer incredible the work of impeccable repair an excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work complete ad promised. Looks like new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was a great experience from start to finish. The customer service from every person I talked to was excellent, scheduling was quick and easy, and my repair was perfect.
My Experience - 5.0/5.0 -
Work was done promptly and customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great and the work was done in a timely matter. The receptionist and the specialists we're great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and expert repair
Customer Service - 5.0/5.0 -
Friendly but efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
everyone was super helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There committed to excellence and amazing customer service , work was guaranteed as promised, were definitely satisfied with their entire team
Likely to Recommend - 1.0/5.0 -
I’d say 1, but I’m giving a 2 because Gary was friendly.
Repair Quality - 3.5/5.0 -
Looks like there’s a hair in the new paint job, but overall good.
Customer Service - 4.5/5.0 -
Everyone was friendly but I’m not happy with the info I was provided about duration of repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerbracht was awesome! They were there for my appointment bringing the car in and provided the car on time when finished. More than that they provided status updates during the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was not our first time to bring our car. They are always nice and prompt to offer their services. We are so grateful for that. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job on the repair!
Customer Service - 5.0/5.0 -
Everyone was super nice and helpful and kept me updated throughout the repair!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I have no problem with the quality of the work. However the repair took longer than was forecast so I ended up without the vehicle for 6 working days.
Customer Service - 4.5/5.0 -
Everyone was very nice but what I was told about how long it would take to repair was incorrect.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The repair itself was good. What I did not like was the small glass pieces left in the vents and other areas of the dash and floor. The broken glass could have been cleaned up better. When we turned on the air conditioning, broken glass flew out of the vents.