Gerber Collision & Glass - East Flat Rock
In operation 85 years.
Gerber Collision & Glass - East Flat Rock offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional and experienced staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and timely.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job done efficiently and on time. We liked the text updates. Very smooth operation. Appreciate the personal service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vehicle ready one day later than originally promised. That was not a problem because we had the rental car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great communication, was done faster than promised, and saved me money due to not needing calibrations!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work done on my car. I received update texts so I could see how things were progressing with my repair. I had gone to First Aid Collision earlier in the year and their estimate was $2300 and I was just amazed that my scratch on my car could possibly be that much. My sister had recently used this Gerber location and was pleased so I thought I would stop there for another estimate. When they said $913 I immediately said okay! Very pleased with cost and repair looks fabulous!
Customer Service - 5.0/5.0 -
Great customer service. I like the texts i received letting me know how things were progressing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to work with - text message and emails. Fair price.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Well, when I picked up my car, there was what appeared to be a dab or bubble if paint or clear coat right on where the dent was. I pointed it out to the adjuster and he took the car back and I assume they wet sanded and buffed the area to remove the excess clear/paint mention above. Hopefully the clear or paint is not too thin in that spot now.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They had it fixed quick and when I got my car back, it made me very happy
Likely to Recommend - 5.0/5.0 -
Very
Repair Quality - 5.0/5.0 -
You all did a great job thank you so much
Customer Service - 5.0/5.0 -
Very pleasant!!!
Returned Clean
My Experience - 5.0/5.0 -
This was a multiple issue repair/replace process from front to back due to a falling tree limb. It necessarily took several weeks to complete. I really appreciated the timely updates. The finished product was amazing to see! Great job by all concerned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There was 2 places on the left front that wasn't there. And my car was taken back and buffed and my car looks great! Tysm for taking and fixing my car.
Likely to Recommend - 5.0/5.0 -
Everyone was super nice
Repair Quality - 5.0/5.0 -
My car looked really good, everyone was so nice and kept me up to date
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job Gerber C&G! The work looks amazing and was ready for pickup on the day quoted. Overall a seamless process from start to completion.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the service I received. There was a little misunderstanding about my car being ready. But y'all drove me to work and then brought my car to me when it was ready. The car looks great! You even vacuumed my interior! Thank you for such great service.
Likely to Recommend - 5.0/5.0 -
I've already told all my coworkers and many other people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I feel the staff went above and beyond. They drove me to work and brought my car there when it was ready.
Returned Clean
My Experience - 5.0/5.0 -
Some confusion about due dates but it was actually ready a week early so I’m Happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the cleaning inside and out!
My Experience - 5.0/5.0 -
Excellent and superb job it looks like a new car again I really appreciate the quality work. I have no complaints and I would suggest your auto body shop to anyone in need. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, I like the text updates. The repairs look amazing.
Likely to Recommend - 5.0/5.0 -
Would recommend.
Repair Quality - 5.0/5.0 -
It was a great quality repair done in a timely manner.