Gerber Collision & Glass - Elk Grove Village

4.8 (829reviews)

96%

(847) 806-9700

2450 Elmhurst Rd, Elk Grove Village, IL 60007

96%

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2450 Elmhurst Rd
Elk Grove Village, IL 60007

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About Gerber Collision & Glass - Elk Grove Village

See Photos

2450 Elmhurst Rd
Elk Grove Village, IL 60007

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Elk Grove Village offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (829)

Sort By:
Newest
Rating

707 Customers Rated

5 Stars

72.7% Complete

(603)
4 Stars

7.6% Complete

(63)
3 Stars

1.3% Complete

(11)
2 Stars

1.4% Complete

(12)
1 Star

0.5% Complete

(4)
< 1 Star

1.7% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon completion. The front office staff received high marks for being friendly, professional, and helpful throughout the repair process. Communication was a standout strength, with customers appreciating frequent text updates and proactive outreach that kept them informed without needing to follow up. Timeliness was also well-regarded, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts or insurance, isolated instances where repairs required a return visit, and a desire for more detailed interior cleaning upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"Car looks brand new, staff was nice and very communicative throughout the whole process…Im very happy with the ..." Read more

"Excellent service, my questions were always answered promptly and politely. My vehicle handling is like a new vehicle. ..." Read more

"Excellent work! My car was cleaned and ready to go upon arrival. I highly recommend Gerber Collision & Glass!!"

"Outstanding service, went above and beyond."

"... their quick service but was disappointed with the lack of attention to detail before the car was finalized." Read more

"It was ready quite quicker than first estimated"

"The turn around time was amazing"

"It took no time to fix and I appreciated how quickly the repair was"

"It was finished a week early."

"Took a little longer than first estimate, but otherwise a fine job."

"... communication because it was quick and efficient. I did not have to call Gerber once to find out the status of my vehicle." Read more

"... had unforseen frame damage, the Elk Grove Gerber staff remained in constant communication, so I didn't need to guess when my vehicle would be ready" Read more

"... had to keep calling to get more information. The text message updates were not very accurate on what was actually getting done. They were responsive when calling but they could ..." Read more

"Thank you so much You guys are amazing Communication and repairs were excellent . Sorry I was working doing physical job and not ..." Read more

"You did the job we needed done. Kept us informed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Car looks brand new, staff was nice and very communicative throughout the whole process…Im very happy with the ..." Read more

"Excellent service, my questions were always answered promptly and politely. My vehicle handling is like a new vehicle. ..." Read more

"Excellent work! My car was cleaned and ready to go upon arrival. I highly recommend Gerber Collision & Glass!!"

"Outstanding service, went above and beyond."

"... their quick service but was disappointed with the lack of attention to detail before the car was finalized." Read more

"It was ready quite quicker than first estimated"

"The turn around time was amazing"

"It took no time to fix and I appreciated how quickly the repair was"

"It was finished a week early."

"Took a little longer than first estimate, but otherwise a fine job."

"... communication because it was quick and efficient. I did not have to call Gerber once to find out the status of my vehicle." Read more

"... had unforseen frame damage, the Elk Grove Gerber staff remained in constant communication, so I didn't need to guess when my vehicle would be ready" Read more

"... had to keep calling to get more information. The text message updates were not very accurate on what was actually getting done. They were responsive when calling but they could ..." Read more

"Thank you so much You guys are amazing Communication and repairs were excellent . Sorry I was working doing physical job and not ..." Read more

"You did the job we needed done. Kept us informed."

Seth (Chevrolet owner) reviewed 8/28/26

Great work and very fast

Kept me up to date with the status of the vehicle.

Eric (Honda owner) reviewed 8/24/26

Still need to spend some time in the car to make sure everything is good. But the experience so far has been very good.

Dennis (Kia owner) reviewed 8/24/26

The whole process was seamless. I received constant updates as my car was being repaired and they did a great job fixing it. Everyone I talked to was very nice and helpful.

Elias (Mazda owner) reviewed 8/24/26

Edgar (Honda owner) reviewed 8/21/26

Richard (Hyundai owner) reviewed 8/13/26

Steven (Hyundai owner) reviewed 8/11/26

Great service loved the spotless interior and exterior!

Jose (Kia owner) reviewed 8/10/26

Gabriel (Mazda owner) reviewed 8/6/26

I appreciated the customer service! The staff was very helpful in every aspect.

Gloria (Dodge owner) reviewed 8/5/26

Great service

All staff was great ! Mildred was very helpful and had great customer service! Everything went smoothly!

Nicklus (Nissan owner) reviewed 8/4/26

Yes, I have recommended to my friends and family. If they need collision repair to consider Gerber Collision as the first choice in Elk Grove Village, IL. Please contact Eric Morton, general manager at 2450 Elmhurst Rd. Elk Grove Village Illinois. It is also veteran friendly telephone number is *** *** ****. Thank you, Eric for the outstanding job. You did on my Nissan Titan

Staff is amazing. What is at work is extraordinary. I recommend them anyone that needs vehicle repair.

Outstanding

Marianne (Toyota owner) reviewed 8/3/26

You did the job we needed done. Kept us informed.

Crisantema (Kia owner) reviewed 8/3/26

Maureen (Toyota owner) reviewed 8/1/26

The service manager always answered my questions completely and in terms I could understand. The receptionist was friendly and helpful as was the billing manager. They were patient with all my questions and concerns.

Giovanni (RAM owner) reviewed 7/30/26

Overall great job on the truck. Can’t even notice it was involved in t bone accident.

Yvonne (Jeep owner) reviewed 7/30/26

Walter (Chevrolet owner) reviewed 7/27/26

Patrick (Acura owner) reviewed 7/27/26

The car looks perfect, and paint is a perfect match.

Feliberto (Nissan owner) reviewed 7/24/26

Great job and great customer service

Mohamed (Honda owner) reviewed 7/24/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Elk Grove Village

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Elk Grove Village

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (829)

707 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0