Gerber Collision & Glass - Everett
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Everett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, quick turn around
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will now always use Gerber!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best auto customer service I have ever received!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Please let Cindy know that she was on top of it! She put together a very thorough estimate and when I called to make the appointment to get my car in, I expressed very strongly that I wanted it back before the weekend. They couldn't guarantee it, but when I got the call that it was ready a day early, I was elated and knew your shop did everything to make sure I got my car back. I was very happy. Thank you, Cindy. She also informed me of extra parts once they delved into the work and updated my paperwork accordingly. I will gladly recommend your shop to others in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Grew work and done quickly and with professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job on fixing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint didn't match rest of vehicle. Two visible dents still left in truck. Very unhappy
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
excellent customer service
Repair Quality - 5.0/5.0 -
excellent work
Customer Service - 5.0/5.0 -
excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
excellent customer service
Repair Quality - 5.0/5.0 -
very good work
Customer Service - 5.0/5.0 -
excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
very good service
Repair Quality - 5.0/5.0 -
Very good work and excellent customer service
Customer Service - 5.0/5.0 -
Very good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very impressed by the high level of customer service and communication regarding our car's status. Every contact we had with your employees was positive and professional. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
There was no follow up for 48 hours after the car was dropped off. After I called to check up on what was going on I was given excuses from the adjuster that I didn't have an appt and this was normal timing...I know that is not a typical process for getting an estimate - especially since I could've had the car dropped off 3 days earlier if I was just going to let the adjuster get to doing the estimate whenever it could be fit in. After expressing my frustration and calling my insurance company, the communication and service level improved. Overall, I think the process was okay but it did not start off well.