Gerber Collision & Glass - Fort Washington (Md)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication was one point the staff was very friendly..

Customer Service - 5.0/5.0 -

Totally satisfied

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I want to say that the work done was fantastic and the ladies up front were very helpful, knowledgeable and extremely pleasant 😊

My Experience - 5.0/5.0 -

Great work on my car body repair. Your front desk associates could be a little more spontaneous

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service and support. My vehicle looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I love that you all kept me updated on the progress of my vehicle and it seemed like it was done quickly.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend this body shop.

Repair Quality - 5.0/5.0 -

Everything looks great!

Customer Service - 5.0/5.0 -

Everyone was helpful and efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I highly recommend this location.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was the absolute best! This was my first time in an accident so I had a lot of questions & the staff was able to answer all my questions as well as provide information I was not aware of. Staff were the best!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Antonio was awesome, and he did great, but he seen with his own eyes, the detailing job wasn't properly done and a piece of carriage plastic protector was left off..and I had two keys to the vehicle in which Antonio assured I would receive a second one being they were unaware that my second key was stolen...I look forward to receiving it in the next few weeks.. other than that.. it was not to bad at all.

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

The panel that was replace has pulled w Away from the frame. I talked to the insurance company and Antonio and plan to bring the Ford Escape for additional servicin

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Quick and quality work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very polite and helpful

My Experience - 5.0/5.0 -

Very courteous, kind responsive to my questions. Thank you

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The car was dirty with white all in trunk gas tank tires had issue with sensors but was assisted. Thanks

Customer Service - 4.5/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

I was told that the car was ready on Friday may 29th. I had to go out of town and went to pick the car up on that Monday. When I looked at the car I immediately saw dirt nib. They wet sanded and buffed the bumper about 4 times while I waited and every time I found dirt nib. I stated that I shave to bring the car back for them to finish on my way home a bci malfunction popped up which has something do do with the back up camera. I returned the car a was put back in a rental car as the fix the issues with my car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very efficient and fast.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0