Gerber Collision & Glass - Franklin
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Franklin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The folks at Gerber are the best body shop around. Not only do they do a fantastic job down to the most minute detail, but they are in constant contact with you, giving you day to day updates. I am very picky when it come to people doing work for me, for the time being, Gerber will be doing all my body and glass work! Keep it up!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completed work a week early and I really appreciate that they reported status to me very frequently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great after the repais. Got complemented. Great job 👏
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such great communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just got my car back today and so far all looks great! Wes was very kind and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend.
Repair Quality - 5.0/5.0 -
These guys did a great job putting my Tucson back together. It actually run a little smoother now. They even cleaned the inside and outside of my car before returning it.
Customer Service - 5.0/5.0 -
Would recommend and do business with them again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. You can't get any better than that.
Customer Service - 5.0/5.0 -
I was called or texted nearly every day letting me know the status of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your people were friendly and courteous, the repair was well done and in a timely manner. I would recommend Gerber to anyone who needs your services.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service! They got our vehicle finished ahead of schedule. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Recently I was in your facility with a claim for progressive for a hatch back repair. Decided to get an estimate on work not claim related on my side door. After receiving and estimate for 1092.23. Was on the fence on whether to do the repair or not. Reached out to your office and spoke with Rick to see if they could do a little better and he quoted me $900. When I went to pick up the vehicle, I was charged 1,139.65. This is not a good way to do business and certainly not a way to get repeat business.
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, consistent communication throughout the process via text updates!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Couldn’t have been more pleased. Staff extremely professional, friendly, knowledgeable and informative; and the work top notch. Will certainly use Gerber again if ever needed, and recommend to others.
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend
Repair Quality - 5.0/5.0 -
The repair was good
Customer Service - 5.0/5.0 -
The customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was finished ahead of schedule
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looks great/runs good so far. Sam kept me informed daily. Work was finished well before promised estimated completetion date. Very pleased!