Caliber - Franklin - Columbia Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was extremely impressed with the communication at every stage of the process. This is very rare these days. Dealing with your team was very refreshing!
My Experience - 0.0/5.0 -
The vehicle was very dirty when I picked it up. When I stated this the representative just said our detailer is new and did nothing.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was completed timely and very satisfactorily.
My Experience - 5.0/5.0 -
Had awesome customer service and they were very helpful. I was helped through the whole process and enjoyed having the constant updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Kept me informed.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The front bumper was not level, there was overspray on the side window.
Customer Service - 5.0/5.0 -
Mechelle did a wonderful job keeping me updated on the status of my truck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Mechelle communication was great though out the process
Customer Service - 5.0/5.0 -
Mechelle was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mary was very communicative, she provided almost daily updates and was a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor was great! During a time when businesses lack customer service, my service advisor was exceptional. He Kept me informed along the entire process. He was also very polite, respectful, and provided great advice when I had questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keo was great and kept me informed throughout the repair process
My Experience - 5.0/5.0 -
Great communication! Friendly and helpful staff. Thank you for taking care of my car!!’
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mechelle did an awesome job communicating with me on what was happening with my vehicle and was very quick to answer any questions I had!