Gerber Collision & Glass - Franklin

My Experience - 5.0/5.0 -

I appreciate they were in communication with me regarding my vehicle! Very helpful and friendly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied with the work that was done on my vehicle. I would absolutely recommend this company to others in need of bodywork to their vehicle.

Customer Service - 5.0/5.0 -

I am very happy and satisfied with the work that was done by GERBER. I would recommend them to others!

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Everything went well. Great process. One thing they need to work on is text or call notifications when the car is ready or not

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Repairs were done very well within insurance

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job. Very friendly and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tommy and crew did an amazing job.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

One of few repair shops that works with my insurance

Repair Quality - 4.0/5.0 -

No meaningful communication.

Customer Service - 2.5/5.0 -

No meaningful communication

My Experience - 5.0/5.0 -

I’m very satisfied with my repair. Tommy provided excellent service and communication, and the team did an outstanding job on my vehicle.

My Experience - 5.0/5.0 -

Best updates of any company with whom I’ve done business.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a great experience at Gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great. I would definitely recommend Gerber.

Customer Service - 5.0/5.0 -

Sam was extremely professional and efficient.

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My Experience - 5.0/5.0 -

From the customer service, to the actual repair, I was completely satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sam was great in the office and the body shop folks did a great job on my truck repair.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very much so

Repair Quality - 5.0/5.0 -

The people were very helpful and informative keeping me posted on progress. They were also very friendly.

Customer Service - 5.0/5.0 -

GREAT customer service

My Experience - 5.0/5.0 -

They did a great job with the repair, kept me informed, worked with the insurance company, and completed the job in a timely manner. Also, everyone was very helpful and friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would have been a 10 but took a week longer than expected.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Everyone was very friendly and personable.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and communication! And of course the headlight replacements look amazing! Thanks!

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Already jave

Repair Quality - 5.0/5.0 -

Fast

Customer Service - 5.0/5.0 -

Fast

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