Gerber Collision & Glass - Franklin
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Franklin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You guys rock. You had me thinking it would take more than 2 weeks to repair and paint my bumpers. Only took 6 days, and it looks new. Whoever washes and details cars did an amazing job! I will 100% be telling people how satisfied we are. Already added Google review, and customer feedback on your website
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tommy and the crew did a fantastic job taking care of me and letting me know as things were progressing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Not many options
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I asked to get a quick turnaround by ensuring all the parts needed were on hand before starting. Unfortunately, that didn’t happen and so it took way longer than expected to get my car fixed. The repair however seems fine, but it’s only been a couple days.
Likely to Recommend - 4.0/5.0 -
Seems like the second repair is well done but took too long and lack of updates a drawback.
Repair Quality - 2.5/5.0 -
First repair was not what I expected and so had to return for a second repair including a door replacement which resulted in must higher expected repair cost.
Customer Service - 3.5/5.0 -
The automatic update text messages were never right and I had to call and ask for updates. Seemed like personal resented my calling in and sometimes there was no one to answer the phone and phone rolled to a national call center.
Returned Clean
My Experience - 5.0/5.0 -
Great service and in record time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without a doubt I would and will be recommending everyone to go to Gerber!
Repair Quality - 5.0/5.0 -
Gerber did a superior job repairing my car. The people at Gerber are wonderful to work with. Thanks to all especially Sam and Tommy. Thank you all so much!
Customer Service - 5.0/5.0 -
Sam was fabulous to work with. She is extremely kind and professional.
My Experience - 5.0/5.0 -
Mr Tommy, Sam and the whole team are amazing !! I do not think anyone could ask for better service and customer communication. Truly impressive and you deserve every continued success. Great people and I would not hesitate to recommend.
Likely to Recommend - 5.0/5.0 -
Mr Tommy, Sam and the whole team are amazing !! I do not think anyone could ask for better service and customer communication. Truly impressive and you deserve every continued success. Great people and I would not hesitate to recommend.
Repair Quality - 5.0/5.0 -
Mr Tommy, Sam and the whole team are amazing !! I do not think anyone could ask for better service and customer communication. Truly impressive and you deserve every continued success. Great people and I would not hesitate to recommend.
Customer Service - 5.0/5.0 -
Mr Tommy, Sam and the whole team are amazing !! I do not think anyone could ask for better service and customer communication. Truly impressive and you deserve every continued success. Great people and I would not hesitate to recommend.
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied. Especially with Tommy he came out when I picked up my car and helped me with a couple of questions and was very helpful. He gets a 10 from me. Thanks for all your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tommy was great. Even after the repair he helped me with questions I had.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy process and great communication of estimated cost and timeline for completion of the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. 2nd time I’ve used u
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
It’s too soon to say if I need to take it back because it’s been less than a week since I picked it up.
My Experience - 5.0/5.0 -
Always a great job! Highly recommend!
Likely to Recommend - 5.0/5.0 -
They do great work. Good experience.
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
Tommy is easy to work with and very professional as is the entire staff.
Returned Clean
My Experience - 5.0/5.0 -
From the first day we stepped into your building we were greeted and taken care of. Your whole team is awesome! Thank you for putting Pearl back together again !
Likely to Recommend - 5.0/5.0 -
Totally recommend
Repair Quality - 5.0/5.0 -
Did a great job❣️. Communication was excellent and got it back in 1 week😳 very, very pleased with the repair job. Would recommend to anyone ❤️
Customer Service - 5.0/5.0 -
Such a friendly staff❣️