Gerber Collision & Glass - Gaithersburg
In operation 85 years, 16 years at this location.
Gerber Collision & Glass - Gaithersburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks great and it was done in a reasonable amount of time. Nice Work!
Customer Service - 5.0/5.0 -
Anthony was great to work with.
My Experience - 5.0/5.0 -
Our experience with Gerber couldn’t have been better. Alonzo assisted us through the process and he explained everything from the start and kept us informed frequently during the process. He answered all our questions. The repair was complied exactly as he had planned and the repair made the car look like it had never been damaged. Everyone at Gerber was polite and helpful. I wouldn’t hesitate to use Gerber again and I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0 -
Wooo excelente son muy amables con la atención al cliente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because of a great job done.
Repair Quality - 5.0/5.0 -
The job done was very impressive. I wouldn’t be able to identify my car if it wasn’t painted in Red color. Anthony and his team are fabulous. The customer service is great.
Customer Service - 5.0/5.0 -
Great! Very receptive and wonderful.
My Experience - 5.0/5.0 -
I had an excellent experience with Gerber Collision & Glass. My liftgate trim was broken, and the repair was completed perfectly. It looks like it was never damaged. Alonzo was professional, knowledgeable, and kept me informed throughout the process. Told me it would take 2 to 3 days and he got it done the SAME DAY! I truly appreciate the outstanding customer service and craftsmanship. Thank you, Alonzo, and the entire Gerber team for a job well done!
My Experience - 5.0/5.0 -
Frequent updates by texts and phone calls are very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Appreciated frequent calls and texts for informing the status of the repair.
My Experience - 5.0/5.0 -
Customer service was outstanding. Anthony was nothing short of polite, professional and informative. He and everyone in the front office should be considered assets to gerber. They treat customers right in a world where customer service is a dying art. Great job.
My Experience - 5.0/5.0 -
Great customer service Anthony always kept me updated with everything that was happening to my car I would highly recommend coming here
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They will do anything to right for the customers. You just need to ask.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They will make it right for you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I waited several months to fill this survey. To date i have found no issue with the repairs
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The individuals were professional, polite and it was just great working with everyone at the company.