Gerber Collision & Glass - Gaithersburg
In operation 85 years, 16 years at this location.
Gerber Collision & Glass - Gaithersburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This the ONLY repair shop that I would recommend!!
Repair Quality - 5.0/5.0 -
Superior service and attention to detail from start to fiish!
Customer Service - 5.0/5.0 -
This is my second experience with gerber, and they get better each time!
My Experience - 5.0/5.0 -
THE JOB IS NOT ACTUALLY DONE YET. OTHER THAN THAT, NO PROBLEMS SO FAR :-)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really liked being informed of daily progress. And the people at the front desk were really nice.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
They didn't really investigate the rattling sound which started after the accident.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly. Prompt. Kept me informed.
Likely to Recommend - 4.0/5.0 -
One minor issue - cargo net d-ring was not re-installed. Cannot afford to be without the vehicle for the time it will take them to replace it.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Every thing was great until the day it was scheduled to be completed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great Work, Great Service and Great Attitudes. Quality Customer Service is hard to find these days. I think it is probably one of the most important values that a business can have, especially in a car repair business. For example, usually customers (like myself) are there because they have been in an accident which is an unfortunate circumstance in the first place. The last thing a customer needs is for the Customer Service of the body shop to be rude or dismissive. Again, the Customer Service at Gerber exceeded my expectations.
Repair Quality - 5.0/5.0 -
I essentially have a brand new car. After the work was done, it still looks brand new and all the paint matches perfectly.
Customer Service - 5.0/5.0 -
Although the office does not open until 8:00 AM, I was able to pick-up my car at 7:30AM with no problem. The customer service I recieved was excellent and the Office Staff was overly accomodating with my work schedule and I greatly appreciate that.
My Experience - 0.0/5.0 -
Mid communication and had to bring the vehicle back to get repairs completed...
My Experience - 5.0/5.0 -
Outstanding service and exceeded expectations. They also provided updates regarding progress and beat the estimated completion by 2 days.
My Experience - 5.0/5.0 -
I enjoyed your texts. It was as if you were caring for my child. Great job and very clever!
My Experience - 5.0/5.0 -
Best service I have ever had. Truck looks amazing. Might as well be new. Everyone in the office is friendly and easy to talk to. They know how to take care of customers