Gerber Collision & Glass - Germantown

4.8 (6,601reviews)
97%
19560 Frederick Rd,  Germantown,  MD  20876

Gerber Collision & Glass - Germantown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (6,601)

My Experience

I was more than extremely pleased with my repair. Your team did an amazing job. The Estimate person, Jayln, kept me updated with the repair process. If you wete

Likely to Recommend

I am a return customer. I will definitely recommend your shop.

Repair Quality

Your team who did my estimate, the repair, and contacted the rental car company were top notch. They kept me informed during the repair process...loved that they did communicate with me during my repair. I am extremely satisfied with the result of my repair. Beautiful work. Thank you everyone !

Customer Service

All were very nice, professional, and looked out for my best interest.

Returned Clean

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Repair Quality

Customer Service

My Experience

did a great job and the customer service is 10/10- would absolutely bring my car here again and recommend to others

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Repair Quality

Customer Service

they were lovely to deal with- very nice and accommodating!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They took care of everything very satisfied

Customer Service

Extremely kind people

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

We appreciated the professional and courteous behavior of all the staff we interacted with. We were updated at every stage from insurance approval, work authorization etc.

Customer Service

See earlier comment.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

My Experience

The young woman Risya was great in assisting me. Even tho I was not professional. But Joel was great with me on the phone explaining the situation. Richard was very thorough. The staff extremely exceptional. And thank you for my clean car. Kind regards, Pamela Conley (Pam)

Likely to Recommend

The staff were superb Risya Richard Joel. I’m not sure of the gentle man name that delivered the car. Thank you!

Repair Quality

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

Repair Quality

Excellent, speedy work with really good communication throughout the process. Would highly recommend your service to others.

Customer Service

Jalen was excellent along with the woman at the front desk.

Returned Clean

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Repair Quality

Customer Service

My Experience

I really appreciated the regular status updates.

Likely to Recommend

We have used Garber before in the past and we will continue to use it and yes, I would recommend them.

Repair Quality

My vehicle is done in a timely manner and communication was very good with letting me know what was going on with the vehicle.

Customer Service

Technician was very professional. Let me know what was going on with my vehicle in a timely manner.

Returned Clean

Likely to Recommend

Keep up the great work.

Repair Quality

Gerber Is very organized and pleasant to deal with. They coordinated with my rental car company so getting and returning the car was very easy

Customer Service

See prior entry

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Customer Service

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Repair Quality

Customer Service

My Experience

They kept me updated on repairs. They were very informative.

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Repair Quality

Customer Service

Returned Clean