Gerber Collision & Glass - Germantown
Gerber Collision & Glass - Germantown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job. Awesome customer service. Id recommend Gerber to a friend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
No accountability on mistake from work or solution to fix them but lies to make it seem you don't know what you talking about
Repair Quality - 2.5/5.0 -
Paint job on my car was clearly a mix match and after month with you guys and over $11000 what I was told by manager that as my car is 8 years old and the sun might have made the paint faded . In what I still have pictures in . So sad
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There were a few unexpected surprises. But the customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and work was done efficiently
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The aftermarket bumper used does not fit on my truck and it is the duty of the insurance company that insures the guy that rear ended me to restore my truck to what it was before that accident. The fact that no one reached out to me about this aftermarket part is extremely disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was sadly the 3rd time I’ve had the same repairs done to my car but each time I’ve taken it to a different auto body shop. Gerber is the 1st of them that says they’ll keep you in the loop and actually does! Everyone was great! And Jaylin (sorry if I spelled incorrectly!!) understood I have a very hectic work schedule and still kept me up to speed even if he couldn’t talk to me directly. I would recommend Gerber to everyone and if I ever need this kind of service again (hopefully not but you never know!), I’ll definitely be a return customer! Thank you all for everything!
My Experience - 5.0/5.0 -
I was very pleased with the work they've done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We always come to you and recommend you! In our experiences you have always done a great job! Our windshield replacement was almost half the price of Safelite and it was done beautifully. Our previous auto accident years ago was well done and our current repair looks wonderful! Thank you! We wouldn't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have been satisfied and happy every time we have used Gerber. We have used your company 3 times and we will continue to come to you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision & Glass has the nicest and professional staff I have had the opportunity to work with. I wish I was good with remembering names because the receptionist and the gentleman who I met when I brought my car in and picked up my car up were so nice and welcoming. I hope I never have to go through this again but if I did I would choose Gerber Collision & Glass 💯
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My only complaint was the amount of time it took to get repaired which likely was partly out of your control
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
staff was attentive, committed clearly, and often throughout the experience, coordinated with rental company for drop off and pick ups
Customer Service - 5.0/5.0 -
staff was amazing, had a great time and will be back
Returned Clean
My Experience - 5.0/5.0 -
Jalan was extremely communicative and helpful to keep me informed about my vehicle. The fix was well done and the dent is done. Appreciate the great customer service and work!