Gerber Collision & Glass - Gilbert

4.7 (2,833reviews)

95%

(480) 632-4747

477 N Cooper Rd, Gilbert, AZ 85233

95%

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477 N Cooper Rd
Gilbert, AZ 85233

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About Gerber Collision & Glass - Gilbert

See Photos

477 N Cooper Rd
Gilbert, AZ 85233

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Gilbert/Cooper Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

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Website

Reviews (2,833)

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Newest
Rating

2,476 Customers Rated

5 Stars

72.3% Complete

(2047)
4 Stars

9.2% Complete

(262)
3 Stars

2.1% Complete

(60)
2 Stars

1.4% Complete

(41)
1 Star

0.7% Complete

(20)
< 1 Star

1.6% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and work often exceeding expectations. Timeliness was a strong theme, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and accommodating staff received high marks for making the repair process seamless and stress-free. A few customers noted areas for improvement, including inconsistent follow-through on promised callbacks, occasional fitment issues with replaced parts, and infrequent updates during longer repair periods, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... amazing!!! Very professional, very proficient and the quality of work was excellent!! I was very impressed by your communication skills, and your prompt and ..." Read more

"Did a great job looks better then when I first got it!! Speedy service 1010!! And VERY helpful and kind."

"Excellent work! My car looks like new; straight lines and perfectly matching paint!"

"... with and kept me in the loop throughout the process. The quality of the work was second to none. I'm extremely impressed with this business." Read more

"... made the mistake and took my car to a different shop the difference in craftsmanship and customer service was astonishing. I will never go anywhere else. Highly recommend." Read more

"Exceeded expectations, car was finished earlier than quoted. They washed the car as well. Cooper location kept me up to date on the progress."

"... communication throughout the time they had my car and they got the repairs done earlier than expected!! My car looks and drives great" Read more

"... part got delayed towards the end of the service, they took twice as quick as I thought it would." Read more

"There was a miscommunication about the estimated time of completion, but the repair was finished early."

"The new front bumper did not fit. Had to order an OEM bumper. It was damaged upon arrival causing more ..." Read more

"This part was amazing. Constant texts and voicemails of progress and status."

"... of my vehicle was done in a timely manner and was communicated to about every step to my vehicle being completed." Read more

"From drop-off to pick-up, the communication was excellent. I would gladly recommend Gerber Collision to anyone ..." Read more

"... on the car. In the 3 weeks that you had the car, I was only called twice." Read more

"Failure to provide updates until I called the office and still had to call on one or two separate occasions. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication