Gerber Collision & Glass - Gilbert

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs where done quickly, everything was explained thoroughly and taken care of

Customer Service - 5.0/5.0 -

Everything was explained and taken care of

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything so far so good! Thank you

My Experience - 0.0/5.0 -

Failure to provide updates until I called the office and still had to call on one or two separate occasions. Called a company to carbon fiber a mirror and door trim and work is less than satisfactory. Lastly, the paint work on my A-pillar was not good. Will never go back. Not to mention no one came out to walk around my car to see if I was a happy customer, maybe if they did I would not have written this review, just took my deductible and here is the key to your car. Overall, a thumbs down.

Likely to Recommend - 5.0/5.0 -

Nice job, thank you!

Repair Quality - 5.0/5.0 -

All repairs were completed and happy with the results.

Customer Service - 5.0/5.0 -

Very professional staff.

My Experience - 5.0/5.0 -

I think you did an absolutely beautiful job fixing my Jeep and it only took like two days. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for the great and timely work.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional, kept me informed, delivered on everything quoted. Great experience!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amazing customer service great vehicle great condition

Likely to Recommend - 5.0/5.0 -

I'm going to bring it back for another huge dent

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Amazing service! Got done ALOT faster than I expected

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very kind and flexible. They delivered my car so that I didn't have to cancel my work schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was exceptional. So friendly and helpful. Highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The car looks great, thank you for taking care of the damage and returning are rental car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great job thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Gerber was extremely good about keepinge informed about the current status of the complete process. Employees were always courteous and pleasant.

Customer Service - 5.0/5.0 -

Always nice and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication throughout the time they had my car and they got the repairs done earlier than expected!! My car looks and drives great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Rear bumper was replaced but ended up with uneven surface just above the left rear tire. Uneven on the right side too but not as bad as the left side.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

they do good work and in a timely manner

Repair Quality - 5.0/5.0 -

The car was returned within a reasonable amount of time and the repairs were performed in good order and to my specifications. They give good service.

Customer Service - 5.0/5.0 -

Communicaitons were excellent

Returned Clean