Gerber Collision & Glass - Grand Rapids/Plainfield
Gerber Collision & Glass - Grand Rapids/Plainfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Vehicle was delivered on time; we were informed of progress of the repair; workmanship was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the process.
Customer Service - 5.0/5.0 -
Great service and experience
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. They showed empathy . Even though I called many times to check on the progress they showed amy impatience with me. Very professional!
Likely to Recommend - 5.0/5.0 -
Because of how well they communicate and how professional they are with their service to their customer and how well my car looks and performs after they are done with it, yes, I would refer my friends and family to use Gerber auto body shop for their repairs also thank you very much Gerber. You guys are the best.
Repair Quality - 5.0/5.0 -
Gerber’s auto repair worked hard to fix my car so that it was looking brand new again. I appreciate them they show Caring work and make sure the customer is very happy.
Customer Service - 5.0/5.0 -
See comments above
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff, answered all questions thoroughly and attended to all issues or concerns.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mark went above and beyond to troubleshoot my car and find the right solution. I really appreciated his attention to detail, great communication, follow-through, and effort to keep everything within my budget. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber Collision has impressed me once again with their attention to detail, timely repair and overall professional service.
Customer Service - 5.0/5.0 -
Both Chad and Keisha were friendly, professional and courteous!
My Experience - 5.0/5.0 -
The car was very clean and seems to running very well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great. Kind people. Good service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick turn around
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received great service and care from the entire staff at gerber! I have never gone through the collision repair process with a service or insurance, but Gerber was very attentive in answering all my questions and had great communication throughout the entire process! Very grateful for the extra time and support when an additional concern was found while repairing my car, an extra service that I know I would not receive anywhere else. Would highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Notified of progress with repair. Completed work when they said it would be done. Very professional and easy to work with. Highly recommend!!!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent customer service. Repair completed in a timely fashion. Kept me notified of the progress for repair.
Customer Service - 5.0/5.0 -
Excellent. Keisha is great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly, patient, and knowledgeable. They listened carefully to my concerns, answered all of my questions, and resolved my issue quickly and professionally. Their positive attitude and willingness to help made for a great experience. Thank you for providing such outstanding service!
Returned Clean
My Experience - 5.0/5.0 -
Totally happy in on Tuesday and done on Friday