Gerber Collision & Glass - Grand Rapids/Plainfield
Gerber Collision & Glass - Grand Rapids/Plainfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Gerber was quick and did good work. Also kept me informed as to their progress. The only thing they forgot was to reset my clock.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful and friendly. I really enjoyed working with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marci is the perfect person for the job she does Ă¢Â€Â“ very personable and just plain nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and the personnel at Gerber were so accommodating. Thanks for a job well done!
My Experience - 5.0/5.0 -
Great friendly service and had my truck back in a timely manner
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
If you didn't replace the tailgate why did you have to take the ford emblem off the tailgate?
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My 12 year old Strattus looks like new from the back bumper view! Great clean smell inside too...I think it was cleaned inside too. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication during the time my car was being repaired. The periodic update emails were impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communications from the shop via email providing the status of the repair were terrific. Have never experienced that before and it was great.
My Experience - 5.0/5.0 -
Thankful that Gerber was able to complete the bumper replacement in less than 24 hours. Looks great, and everything was pain less.
My Experience - 0.0/5.0 -
A hard to remove bubble type sticker was left on the new mirror. They removed it upon my asking. The "detail guy" as the worker referred to him as also closed a cover that goes over my cupholders, which no longer opened after he closed it. One of the workers came out to try to get it to open, which they did, but now it no longer closes. I had none of these problems before service here. I also asked about a scratch on one side that I don't believe was there before, I was just told it was that my car must have been too dirty to see it, however a scratch right next to it was marked, I do not understand why this would not have been seen.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was released to me and soon after found out every lug nut on every tire was loose.
Customer Service - 2.5/5.0 -
Customer Service was good until we called to complain about the tire issue.
My Experience - 5.0/5.0 -
Looks great and was finished ahead of schedule.