Gerber Collision & Glass - Grand Rapids/Plainfield
Gerber Collision & Glass - Grand Rapids/Plainfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for your help with my rental from Enterprise, for keeping me updated on my repairs, and for completing them much quicker than I was anticipating! I appreciated it!
My Experience - 5.0/5.0 -
Everyone was very professional, curtious, and friendly. My car was ready earlier than expected, which I greatly appreciated. Special thank you to Marcie, she was amazing and so helpful!!! Thank you, Kim Watts
My Experience - 5.0/5.0 -
I have to call to resolve one issue that came up when I was driving my car home after picking it up last night. The tire pressure sensor light came on when I was a couple miles down the road. The Gerber employee who went over my vehicle inspection mentioned they had to replace the tire pressure sensor when they replaced my wheel. So it seems like it was related to the repair. Overall very happy with the repair and service. My car was done sooner than expected, which was a very nice surprise. Thank you for doing such a great job!
My Experience - 5.0/5.0 -
Really pleased & shocked to have truck back in a week when I was quoted 2 weeks. Did an excellent job & would recommend to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
My Experience - 5.0/5.0 -
Marcia was great to work with and the car looks good as new! They were also very quick - I expected to be without a car for much longer.
My Experience - 5.0/5.0 -
So very happy with the service and how great your team was to work with. It was a very stressful situation for me, and was treated with patience and kindness. Would recommend your facility to family and friends. Thank you
My Experience - 5.0/5.0 -
Appreciate the detailed communication. Appreciate you dropping the car off. Excellent service and timely. Thanks for the help!
My Experience - 5.0/5.0 -
As always, Ger Collision did an excellent job with my car. They completed it early, and it looks wonderful. I would refer any and all of my people to Gerber.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond is the only way to describe them. They define superb customer service!
My Experience - 5.0/5.0 -
The team at Gerber was absolutely fantastic. I wish I had all of their names to personally thank them for their service. I went to the Gerber at 3300 Plainfield Ave in Grand Rapids, Michigan. I explained to them that I was new to the area and was looking to find a trustworthy auto shop that I could call on for the coming years. Josh, I believe is his name, is the manager of this location and deserves recognition for providing the utmost customer satisfaction along with the rest of the Gerber team at this location. I will now be a lifelong customer of Gerber because of this team. Sincerely, Nick Green
My Experience - 5.0/5.0 -
Great service and updates during the process...keep it up!