Gerber Collision & Glass - Grand Rapids/Plainfield
Gerber Collision & Glass - Grand Rapids/Plainfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I loved the location previos to this experience, now I am very disappointed
Repair Quality - 2.0/5.0 -
The car was repaired but not to my satisfaction. A trim piece is on wrong, the door is hard to close. There is a very sharp place on the inside of the driver door handle. There is a bad shimmy when stopping on the driver side. The car pulls to the right at slower speeds. It also took a very long time and there was poor communication until I complained forcefully.
Customer Service - 1.5/5.0 -
Poor communication through the whole experience. I felt likeI was not heard when I expressed concerns.
My Experience - 5.0/5.0 -
I liked the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the complete work on our Fiat! It looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Over all pleased
Repair Quality - 5.0/5.0 -
Did a great job. It took a long time though
Customer Service - 4.0/5.0 -
It over a week before i heard anything about progress on it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am thrilled with my Gerber experience. They are great at communicating and follow up, at working with my insurance and getting me back on the road!
Customer Service - 5.0/5.0 -
I love that when you call - you get an ACTUAL person AT the location. No call center. You talk to the same lovely human on the phone that is sitting at the front desk.
My Experience - 5.0/5.0 -
Awesome people! Keisha was awesome and nice! :)
My Experience - 5.0/5.0 -
I will recommend you to anyone I know in need of car repairs, you did an incredible job of repairing my car. I can't thank you enough
Likely to Recommend - 5.0/5.0 -
I will recommend to everyone
Repair Quality - 5.0/5.0 -
Outstanding service and workmanship
Customer Service - 5.0/5.0 -
Top notch team
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time we’ve used them for a repair. They are professional, warm, and easy to work with. The work was top-notch and they gave us good after-care advice.