Gerber Collision & Glass - Gresham
In operation 85 years, 11 years at this location.
Gerber Collision & Glass - Gresham offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0 -
2 for Gresham. 9 for Milwaukie.
Repair Quality - 1.0/5.0 -
This survey is for the Gresham collision center. My truck hit a large boulder that blew out my front tire and bent both the front and back rims. I repeated asked Bernie Buckle to check the suspension as soon as possible as I suspected there was a lot of damage. Unfortunately, my requests were ignored and the allignment was only checked after ALL the minor body work was completed (~ 3weeks). They found a lot of damage and I was told that it would be anohter week waiting for parts. At that point, I contacted the district manager (Thayer). He was very helpful in getting the work expediated. Also the Ford dealership that did the suspension work for the Gresham Gerber center, only replaced half of the damaged parts. The steering wheel still had over an 1.5" of play in it after they "completd" their work. The Milwaukie Gerber center found several other damaged parts including the steering box and finished the repairs in a timely manner.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, I'm very particular about my car and you did not disappoint.
Likely to Recommend - 4.0/5.0 -
good experience overall but was a simple job so not enough info to rate 10
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Due to over promise...under deliver experience we had.
Repair Quality - 3.0/5.0 -
Made commitments they were unable to meet - multiple times. Made working with them very stressful in the middle of an already extremely stressful family loss situation.
Customer Service - 4.0/5.0 -
This rating is based on the courtesy of they staff we had contact with and has nothing to do with the qualify or timeliness of our car repairs.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Work wasn't complete when arrived to pick up car
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Likely, I support local businesses
Repair Quality - 4.0/5.0 -
I wish it was completed sooner. I understand, you have a lot of business to schedule out.
Customer Service - 5.0/5.0 -
Very good