Gerber Collision & Glass - Hemet

Likely to Recommend - 0.5/5.0 -

Will not go back

Repair Quality - 1.5/5.0

Customer Service - 0.5/5.0 -

Could not find my appointment in computer. Had to go home get paperwork and come back to make appointment. Said did not receive insurance payment, but found check after I called my insurance.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had a great experience

Likely to Recommend - 5.0/5.0 -

Great work

Repair Quality - 5.0/5.0 -

Great job. Great customer service

Customer Service - 5.0/5.0 -

Carlos at the Hemet, Ca. Office was awesome. Explained everything they did with the car. Great service.

Likely to Recommend - 5.0/5.0 -

Can’t complain. The quality of work was above average. The price of repair was right at average or slightly above. Had it not been insurance work out of pocket I couldn’t have paid for it .

Repair Quality - 5.0/5.0 -

Finish date was pushed back later than originally scheduled. And had some issues with all my dash sensors comming on after receiving the vehicle back. But a simple phone call and was told to bring in back in the following day, and it was taken care of. May have been alignment shop that dropped the ball, not sure. But either way this shop was right on top of fixing the issue whoever was responsible . Good bussiness and Thank you

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend due to service and due to the fact that AAA recommended them as well.

Repair Quality - 5.0/5.0 -

Excellent service! Communication was constant, car was repaired and returned quickly and exactly when we were told it would be.

Customer Service - 5.0/5.0 -

Everyone was kind and communicative.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

My car looks great, and they were very communicative during the process! I will be recommending Gerber to others

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were awesome

Customer Service - 5.0/5.0 -

Super knowledgeable

Returned Clean

My Experience - 5.0/5.0 -

They were very helpful and responsive. No complaints

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was token care of And I received text to inform me that they are working on my vehicle.

Customer Service - 5.0/5.0 -

Great work timely manner

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs were like new, great communication

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work on my car was excellent. I also appreciated your communication with me along the way. I will highly recommend you to anyone needing your services.

Likely to Recommend - 5.0/5.0 -

I will highly recommend Gerber.

Repair Quality - 5.0/5.0 -

My car looks great. Excellent workmanship.

Customer Service - 5.0/5.0 -

Kept me informed as to progress without even having to ask.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great to work with!

Customer Service - 5.0/5.0 -

Great to work with

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Truck was done in a timely manner

Returned Clean

My Experience - 5.0/5.0 -

You guys did a great Job on my 2023 Nissan Rogue! Thankyou very much! I’m a 100 % satisfied!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

I had to call to get updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I received great customer service