Gerber Collision & Glass - High Point
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Highpoint offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
My car looked so nice -- inside and out, I'm thinking of wrecking my other one to get the detailing done.
Repair Quality - 5.0/5.0 -
A door was replaced with a used door. When the job was done it looked like it had come from the factory. Really nice.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They did great work but were a bit slow
Repair Quality - 5.0/5.0 -
The repairs look wonderful
Customer Service - 5.0/5.0 -
They did their best to keep us informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and quality of workmanship.
Likely to Recommend - 5.0/5.0 -
Very professional and excellent work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was excellent and sooner than expected. I did not receive a timely estimate on other work I wanted . Did get it after other work was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
From my first conversation with Mona I felt like my expectations would be met however that was not the case. I was frequently given misinformation over the phone. Also the all three reports written by Crystal contained conflicting information as well. The completion dates kept being pushed back. I also have to different final completion reports showing dates and amounts not matching with no reasonable explanation . The work was also done poorly and it's going on 2 months. I will be filing a formal complaint . I WON'T EVER RECOMMEND THIS BODY SHOP !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Krystle was amazing, she followed up on every call while informing me before hand about the company's protocol. She was very polite and always greeted me with a smile. She expressed overall empathy and compassion for my disposition as a customer and I could tell she did her very best to accommodate and advise a solution to any inconvenience I may have been experiencing during my wait for my vehicle repair. Awesome person and outstanding employee. Wow.