Gerber Collision & Glass - High Point
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Highpoint offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the constant feedback via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were in constant contact with me on the Job's status and were extremely friendly and professional. The car was completed on time and was perfect!
Likely to Recommend - 5.0/5.0 -
Without hesitation!
Repair Quality - 5.0/5.0 -
The service was perfect as was the craftmanship
Customer Service - 5.0/5.0 -
I was constantly updated on the status and the car was completed on time
Likely to Recommend - 0.5/5.0 -
I would not reccomend them to anyone due to the slow turn around.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
They took 2 weeks to complete a job that should have taken 2-3 days
Likely to Recommend - 4.0/5.0 -
Work looks good, but took too long.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, everything was wonderful! Crystal is EXCELLENT!! She kept me well informed the whole way, and what a SUPER person in every way. Thank you GERBER for beautiful work, and the BEST PEOPLE to help help us through everything!!!!Sincerely, Brent Bumgardner
My Experience - 5.0/5.0 -
I am very pleased with the repairs done on my camry toyota, 2002. They went above and beyond to make the car look great. Cleaned it up to make it look so good. Thank you. I would say a ten would cover their hard work. I would definitelyrecommend them to anyone I know
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I can't recommend a company that doesn't take care of it's customers.
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 0.5/5.0 -
Poor communication: text updates on car's repair completion misleading, unable to get in touch with front office w/o help of Gerber national call switchboard operator, front office/estimate adjustor did not inform me that pick up date/time needed to be pushed back due to delay; as a result, I was dropped off by rental car with my 1 and 4 year old children to find my vehicle's bumper hadn't even been put back on; waited for almost 1 and 1/2 hours with my 2 children by front desk and outside shop windows. I had to repeatedly ask for updates on when it would be finished instead of them taking initiative to give me steady updates.
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Paint on parts of vehicle that were not being serviced, dimples in repainted surface, had to return for an issue with the window seal and had to wait 20+ days to get my car back when the original estimated time was only 6 days. Feel like since it was kept for as long as it was, there should've been no issues. I am not pleased with this shop at all.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Everyone was nice but they had my van for 2.5 weeks and had not fixed side mirror when I picked it up. They had to pick it up the next day to compete that repair.
My Experience - 5.0/5.0 -
The car looks great and the staff was very hepful & friendly during the entire time! Thank you very much!