Gerber Collision & Glass - Houston/Brighton Ln.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Houston/Brighton Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will most definitely recommend them
Repair Quality - 5.0/5.0 -
They were wonderful. They kept me update the whole way through the process. I will definitely recommend them to others.
Customer Service - 5.0/5.0 -
They were wonderful and very communicative.
My Experience - 5.0/5.0 -
My contact person (Alex) was very professional, kept me informed as to progress of repair. Alex was available to answer any question. Would recommend Gerber Collusion to anyone in need of repair.
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber for service
Repair Quality - 5.0/5.0 -
Dry friendly and did great wor. Kept me informed every step and Alex was great. Highly recommend them to anyone in need of repair.
Customer Service - 5.0/5.0 -
Available to answer questions an stayed in contact.
Returned Clean
My Experience - 5.0/5.0 -
From beginning to end, our experience with Gerber was amazing. Some of the best customer service we have ever experienced! Ms. Vanessa and Alex communicated with us every step of the way, and even made sure that we got our vehicle back as fast as possible. I would recommend Gerber Collision to any and everyone who needs a collision center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on repair well done. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done well. The doors look good. Prompt service
Customer Service - 5.0/5.0 -
They were very communicative and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex did a great job keeping me in the loop and the progress being made
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Checked in with no problem. Rental car was on their way when I got there. Waited about 2 minutes total. Very professional from start to finish.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service. Great communication. Truck fixed fast.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had to bring my vehicle here after Caliber Collision wouldn't return my calls or emails to schedule an appointment. I have always used Caliber for body repair. The staff at Gerber were incredibly helpful in resolving my issues and provided excellent service, as well as fantastic customer service. They helped me navigate through the repair process and kept me updated every step of the way. When I picked up my vehicle it had been washed and the interior was cleaner than when I dropped it off. I was extremely satisfied and will be using Gerber for any future repairs. I will be recommending others to do the same from now on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My front window was not replaced properly
Customer Service - 1.5/5.0 -
Did not communicate with me well about how long my car was going to take for service