Gerber Collision & Glass - Houston/Sherwood Forres
In operation 85 years.
Gerber Collision & Glass - Houston/Sherwood Forrest offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were very professional and a great job on my car
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very helpful and friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and fast service!!
Customer Service - 5.0/5.0 -
AMAZING
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love my fixed car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
My car looked so good when I got it back. The turnaround time was the exact same time given. Sherri was amazing excellent customer service and very great experience.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0 -
They exceeded my expectations.
Repair Quality - 5.0/5.0 -
Great and thorough work!
Customer Service - 5.0/5.0 -
The staff was very attentive and helpful to my automotive needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair service was fast and Sherry was great throughout the process. Thank you for having great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing such a nice job on my car and also for being so pleasant and helpful whenever I was there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always helpful and processional.
Returned Clean
My Experience - 5.0/5.0 -
Excellent workmanship and delightful customer service. Kept in touch as the repair progressed … my C8 is as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Unfortunately, as soon as I turned on the car, I was greeted with a "Uconnect Box Error" on the display. This electrical issue appeared immediately following the replacement of my driver-side mirror and the work performed on the door camera. It is incredibly frustrating to pick up a vehicle from a professional shop only to have new technical issues arise that were not present when I dropped it off. I expected the shop to perform a thorough quality check before handing the keys back to me, but instead, I am left dealing with these system errors. I would strongly advise others to ensure all electrical components are tested thoroughly before leaving this facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was very satisfied with the overall repair quality and would rate my experience a 9 out of 10. The only reason I did not give a perfect score is because I had to bring my vehicle back after pickup when I discovered the window was not functioning properly. I believe this is something that should have been caught during the final inspection before the vehicle was returned. That said, the staff handled the situation extremely well. When I called to report the issue, they were understanding, easy to reach, and quickly scheduled me to bring the vehicle back in. The repair was completed in less than an hour, and the process was simple and hassle-free. They honored their lifetime warranty without any issues and resolved the problem promptly. While the initial oversight was frustrating, I appreciated how professionally and efficiently they handled the correction, which is why I still rated the repair quality highly.
Customer Service - 5.0/5.0 -
I would rate the customer service a 10 out of 10. Every interaction I had with Sherry was excellent. She was incredibly kind, friendly, and honest throughout the entire process. I especially appreciated how accommodating she was when it came to scheduling and pickup, as I work night shifts and have a more challenging schedule than most. She did everything she could to make the process as easy and convenient as possible for me. Even when there were delays related to parts and the repair took longer than originally expected, Sherry kept me informed and was genuinely apologetic about the situation. I never felt ignored or brushed off, and it was clear that she cared about providing a good experience. The entire team was understanding, professional, and easy to work with. Their customer service made what could have been a stressful situation much easier, and I truly enjoyed working with them throughout the repair process.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the service and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the customer care service and work
Customer Service - 5.0/5.0 -
Very friedly