Gerber Collision & Glass - Hudsonville

4.9 (4,148reviews)
98%
4330 New Holland St,  Hudsonville,  MI  49426

In operation 85 years.

Gerber Collision & Glass - Hudsonville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (4,148)

My Experience

Likely to Recommend

Repair Quality

The car looks great! Like it was never damaged!

Customer Service

Nancy was very helpful and professional.

My Experience

The staff @ Gerber are amazing! Jim and Nancy are top notch! Great communication! I’m very pleased with the work that was done on my Kia! I would definitely recommend them to any one that needs body work done on their vehicle! Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I recommend this shop to anyone not fast enough to get away from me ;)

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic customer service. Ivana and Nancy were great to work with and I was kept updated on every step of the process.

Likely to Recommend

i have alreadyrecommended them to several people

Repair Quality

Customer Service

I worked with both Nancy and Ivana and found that they’re friendliness and Customer Service was fantastic. They are great representatives of your company.

Returned Clean

My Experience

Likely to Recommend

Outstanding and timely service performance. Thank you!

Repair Quality

Very satisfied.

Customer Service

Outstanding.

Likely to Recommend

Repair Quality

Customer Service

great service

My Experience

People I dealt with were friendly and courteous. I was informed of the progress and any changes. The truck looks fantastic. It was finished ahead of schedule. I had a great experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I arrived I saw my vehicle out front. I took a look at the work and saw that there was dirt in the paint. I had to wait 30 minutes while someone wet sanded and buffed my vehicle. I was very surprised that someone thought that would be acceptable to anyone. Wet sanding and buffing was able to make the paint much better

Likely to Recommend

Repair Quality

The repair had to be wet sanded and buffed when I arrived. You have a poor quality control process. The dirt in the paint was obvious when I saw the car parked in front of the building. I had to wait a 1/2 hour while they corrected the problem. Someone obviously thought it was good enough instead of correct. I have received multiple emails and or texts telemetry I was going to get status updates even today. I picked the vehicle up last Thursday. Your AI process needs to be monitored and adjusted. Unnecessary messages are a waste of time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and communication

My Experience

Helpful getting text updates. Worked seamlessly with my insurance with no issue.

My Experience

Service was very professional, repairs were timely and completed sooner than expected. I highly recommend Gerber in Hudsonville, MI.

Likely to Recommend

I would and will continue to highly recommend Gerber for and Auto Body Repairs.

Repair Quality

Very impressed with all aspects of my repair, which was completed sooner than expected and was done with exceptional outcome. I highly recommend Gerber in Hudsonville, MI for their professionalism and expertise.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly, accommodating, easy to work with, and great communication.

Customer Service

Returned Clean

Likely to Recommend

Highly recommend them to everyone!

Repair Quality

Nancy, Ivana and Jim were friendly, helpful, knowledgeable and professional. Repairs were completed in a quality and timely manner. Would highly recommend them!

Customer Service

Excellent! See prior comments

Returned Clean