Gerber Collision & Glass - Huntley

My Experience - 5.0/5.0 -

Everyone was very professional and took care of my car quickly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the constant follow up keeping me updated on the progress of my car getting repaired.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Keep up with your good work !!!

Customer Service - 5.0/5.0 -

Great satisfaction !

Returned Clean

My Experience - 5.0/5.0 -

Work was completed in a timely fashion. Personnel were friendly and professional. All my questions were answered regarding the work that was completed. Car repair looked great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Bad experience altogether.

Customer Service - 2.5/5.0 -

Customer service was very apologetic with the delays and errors. However, communication should have been better. I had to reach out for updates each day.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did an amazing job!! I couldn’t be more pleased. I was nervous coming in mainly because of the whole situation of getting hit and when you called that the car was done earlier than expected I got more nervous. When I I got there and saw my car I was speechless. It looked amazing. You took pride in your work and the outcome was fantastic!

Customer Service - 5.0/5.0 -

Everything was explained up front and was notified two hours later that they found more damage and a cracked window. They kept me up to date on everything

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Did a very good job on car...also we're very good on letting me know what was going on and why it was taking longer than expected.

Customer Service - 4.5/5.0 -

Great on communicating time frame.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Outstanding work & very accommodating with every detail! The very best service all around!

Likely to Recommend - 5.0/5.0 -

I'm spreading the word that Joe & crew are the best!!

Repair Quality - 5.0/5.0 -

Joe & the team at Huntley Gerber were outstanding & very professional!!

Customer Service - 5.0/5.0 -

Brook was very friendly & helpful!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very kind, helpful, and professional! We were happy you recommended them!

My Experience - 5.0/5.0 -

Great communication. Car ready several days early.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work completed as scheduled.

Customer Service - 5.0/5.0 -

Easy to schedule and suggested money saving option.

Returned Clean

My Experience - 5.0/5.0 -

All staff is great all rank a +10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent looks great

Customer Service - 5.0/5.0 -

Very courteous

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0 -

Expensive. Would only recommend if it's an insurance job

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent customer service. Quality work. Highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience.

Customer Service - 5.0/5.0

Returned Clean