Gerber Collision & Glass - Issaquah
Gerber Collision & Glass - Issaquah offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I took my vehicle in for a repair after it got hit by an elderly lady in her 80s. Throughout the repair process, they communicated with me very frequently, explaining what they had worked on so far, what they were working on next.. etc. and they updated the process very well and clearly. Repair was complete on time, and they even washed my car! Staff was friendly and knowledgeable. I really appreciate their quality work and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate their level of communication and the quality of their work. 5 stars for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very smooth experience. The repair was done professionally and on time. Communication was clear throughout the process.
Customer Service - 5.0/5.0 -
The customer service was excellent. The staff was friendly, responsive, and kept me well informed throughout the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I arrived for my appointment and the team was right on time. In fact, before I could summon a rent a car, the repair of my hood installation was done. Thank you for getting the work completed in such a timely manner.
My Experience - 5.0/5.0 -
We are beyond satisfied and delighted with the repair experience on our Toyota,we had with Gerber Collision and Glass. We greatly appreciated the text updates. All the personnel were friendly, welcoming, and informative. Thank you for a job well done.
Likely to Recommend - 5.0/5.0 -
Very satisfied with the personnel and repair done on our vehicle.
Repair Quality - 5.0/5.0 -
I was above and beyond satisfied with the service and repair job performed by Gerber Collision & Glass. The personnel were friendly, informative and professional! The entire process working with American Family Insurance company and Enterprise was easy and well co-ordinated. The topper was having our RAV4 clean and washed including the floor mats! A job well done! Thanks bunches!
Customer Service - 5.0/5.0 -
Receptionist was friendly and informed me of the steps in the process. Conrad, the estimator was friendly and explained what was to be done. Collin, the manager, was friendly, very professional, and appreciated the kudos given the company.
My Experience - 5.0/5.0 -
Good communication from the team and repairs were done well. Car delivered on time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was Super Fantastic! Fast excellent work everyone was nice and professional and the car was cleaner inside and out than it was when i dropped it off!
Customer Service - 5.0/5.0 -
It was Super Fantastic! Fast excellent work everyone was nice and professional and the car was cleaner inside and out than it was when i dropped it off!
Likely to Recommend - 5.0/5.0 -
I am considering Gerber for future work on my car. Thank you.
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 5.0/5.0 -
Work was well-done. Text updates were prompt, good communication, friendly staff, and quick turnaround. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had such a great experience with this car body repair shop! From start to finish, the team was professional, friendly, and really easy to work with. They kept me updated throughout the process and made everything stress-free. The quality of the repair was great. You can tell they take pride in what they do and pay attention to every detail. Turnaround time was also quicker than I anticipated, which was a huge bonus. I truly appreciate the honesty, transparency, and excellent customer service. I wouldn’t hesitate to recommend them to anyone needing reliable, high-quality repair work. Thank you again for such an outstanding job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
To start with, love your location. Job well done, completed on time and communication is excellent.
My Experience - 5.0/5.0 -
Thank you for your excellent service and speedy delivery