Gerber Collision & Glass - Jacksonville/Atlantic B
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Jacksonville/Atlantic Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful and nice, but Michelle went above and beyond. She was wonderful!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Todo muy bien ..el muchacho que nos atendió en español tiene un 20/10 muy amable .nos mantuvo siempre pendientes y nos explicaba cómo iba el proceso ..muy recomendado a la comunidad latina
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
El muchacho que habla español nos atendió muy amable .nos mantuvo siempre al tanto de todo ..se los recomiendo ..el carro quedó nuevo y la atención 10/10
Customer Service - 5.0/5.0 -
Súper súper ..atención 10/10
My Experience - 5.0/5.0 -
The repairs to my vehicle were immaculate. There was absolutely no remnant of the damage. The inside of the car was cleaned. The staff members very respectful and polite. I would recommend Gerber Collision to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks better than it did prior to the wreck.
Customer Service - 5.0/5.0 -
Abner was wonderful! He was very respectful and communicated well with me.
Returned Clean
My Experience - 5.0/5.0 -
The staff was very pleasant and the service was extremely efficient. The facility was very clean and well run.
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
My car looks great and it was completed in a timely manner.
Customer Service - 5.0/5.0 -
Staff was friendly and service was very efficient.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad and his team were incredibly helpful! They communicated each step of the way and it was so nice that I didn’t have to worry or guess the status. Pickup was also an ease! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a really good job.The service was great . I would recommend my friends to them.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication, updates, and repair were great. The repair was completed on time.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.0/5.0 -
The repair itself was good. They do good repair work. They just need to improve the communication and front desk
Repair Quality - 4.0/5.0 -
Repair of the car was fine. It’s the communication that fell short.
Customer Service - 3.5/5.0 -
It was not a hoot first impression. I had an appointment for 2p. And no one was in the office when I arrived. I walked around saying hello and no one came out. The lady behind the desk didn’t show up for her break until 220p
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
The people are so.nice and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Abner and his team were great. Had to wait longer time due to parts which is not their fault but they kept me updated the whole time.
Likely to Recommend - 5.0/5.0 -
Will recommend if someone unfortunately needs the service and I will use them again if I ever need this again
Repair Quality - 5.0/5.0 -
Abner and his team did just fine communicating with me to let me know what was going on with my vehicle. Parts coming in wrong to waiting on the new ones to show up.. very nice on phone
Customer Service - 5.0/5.0 -
Abner and his team were very nice
Returned Clean
Likely to Recommend - 0.5/5.0 -
I chose you guys because of the great reviews so much for that
Repair Quality - 0.5/5.0 -
I as well as my husband and my insurance have called multiple times to get my car prepared and no one has ever called me back. My insurance spoke to Michelle never received a phone call. My car is still not repaired and hasn’t been since the day I got it.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
This was a very dramatic and stressful situation for me, but Gerber collision and the people that work for them made it so easy big shout out to reception Michelle you’re my rockstar girl. You kept me steady through the whole process. I definitely recommend this company 1000%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision were amazing from the second I walked into the building all the way till our truck was repaired. They sent me a text every day giving me an update and the truck looks flawless. Better than it looked when it was new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Gerber were amazing from start to finish.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very knowledgeable staff and highly efficient. The work is excellent!
Customer Service - 5.0/5.0 -
Excellent!!!