Gerber Collision & Glass - Jacksonville/Tresca Rd.
In operation 85 years.
Gerber Collision & Glass - Jacksonville/Tresca Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job, my car looks perfect. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great again. The communication was very helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian and Ashley were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Since it was an appointment I waited for 3 weeks, I expected parts and all would be set. It took way to long to get this job done
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very disappointed in the time the repair took. Quality of repair looks fine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, communications and a good price.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While the repair took a bit longer than expected, I am completely satisfied with the results. Thank you for the care you applied to my Tesla repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Only the bodywork was done. Your staff was very nice. And cooperative. But it was never noticed that there was engine work problems. I endured extra expenses for renting a rental car during this time because of the incompetency of your staff and recognizing that the engine work needed to be done. Completely unacceptable. I’m very disappointed in your company. I would never ever ever. Recommend them to anyone!
Likely to Recommend - 0.5/5.0 -
Disappointing experience
Repair Quality - 1.0/5.0 -
The staff is wonderful and very accommodating. But they only concentrated on the bodywork and failed to notice that I had engine problems big time. When I started the car up to take it home, it was very obvious things were wrong because of the idiot lights. From your company, it had to go to the Honda dealership for another week and a half of Repair time at my rental car expense. I felt like the job was only half done and very unprofessional not to check out the whole car. All they had to do was turn it on and drive around the block to notice the big problems. Except for your staff being so kind and nice. I was very unhappy with your company.
Customer Service - 0.5/5.0 -
The engine problems I had in addition to the bodywork were completely neglected and overlooked. I was told my car was ready when it was very obvious. It was not only the bodywork was completed, which was lovely. My car had to be towed to a haunted dealership where it sat for another week and a half waiting on parts and service. I incurred further rental expenses because of this. because of my horrible experience, I would never recommend your company to anyone. The only exception is that you have a very polite and accommodating staff at the front end of operations. Your mechanical Repair department leaves a lot to be desired. It was a big disappointment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian was very professional about all the work and time line that would take to repair the car. I was kept up to date weekly on the progress of my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I worked for an airline so I have very high standards for customer service.