Gerber Collision & Glass - Kingwood

4.8 (183reviews)
98%
1823 Northpark Dr,  Kingwood,  TX  77339

Gerber Collision & Glass - Kingwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda

Reviews (183)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional and friendly staff, and high-quality repairs that often left vehicles looking brand new. Many highlighted the seamless coordination with insurance companies and rental car partners, making the repair process stress-free and convenient. Proactive communication through regular text updates was frequently appreciated, with customers noting they felt informed and engaged throughout. Repairs were often completed ahead of schedule, exceeding expectations. A few customers noted minor issues such as loose trim, paint chips, or non-functional components upon pickup, and some mentioned the front-end staff experience could be improved, as shared directly in their feedback. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop.
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"... They worked quickly, communicated every step, and did an outstanding job on my vehicle. I truly appreciate their great customer service ..." Read more
"They were a rare combination of friendly, fast, and quality service."
"... and washed my truck and cleaned the inside as well. They went above and beyond for me." Read more
"Way better than expected. Great work, Friendly and finished ahead of time."
"Very well done. Not a single detail was missed"
"Paint work was excellent. Work was completed way ahead of schedule."
"Way better than expected. Great work, Friendly and finished ahead of time."
"Early from original estimate."
"... kept us up to date on the progress of our car. The car was finished well before the day you had set. The car looked great and we were very pleased with ..." Read more
"Vehicle was completed way ahead of expectation. Looks great!!"
"... for me to drop my car off and get my rental. The consistent updates without having to ask were much appreciated." Read more
"Very communicative throughout the process and was completed in a timely manner. Would definitely ..." Read more
"Excellent communication via text with timely updates"
"I really appreciated the short notes we would receive every other morning regarding how the progress was going. We felled engaged."
"... satisfied with my repair experience with Gerber. They kept me advised as to the progress of the repairs and beat their estimated time of completion. Thank ..." Read more

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My Experience

Great job

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Repair Quality

Great job.

Customer Service

My Experience

My Experience

Everyone is so nice and helpful there Christina is great. Very good work also, no issues at all

My Experience

I chose gerber because it was partnered with my insurance company, so I wouldn’t have to bother with anything other than just dropping my car off. From the moment I walked through the door, every interaction I had with the staff was very pleasant. They walked me through everything that would happen with my car and the timeline that it would take. After I left, I received text updates and a few calls to keep me informed on my car. I was quoted two weeks for repairs and it only took one week, so I was very pleased with the efficiency. Jon was my advisor and he was great! When I went to pick up my vehicle, he walked my car with me and made sure I approved of the repairs. I had dropped my car off kind of dirty since I had gotten back from a trip and he told me they washed my entire car, which was amazing! All in all, great service and work done, so I’ll be sure to recommend gerber to anyone looking for a body shop!

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Service was fast and Care Coustomers thanks

Repair Quality

Excellent work

Customer Service

Very nice service

Returned Clean

My Experience

Excellent customer service provided by Tim and Christine. Repairs were done in a timely manner and the process was smooth and easy.

Likely to Recommend

Repair Quality

Very impressed with the work done. The paint match was perfect!

Customer Service

Tim and Christina provided top notch customer service!

Returned Clean

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Returned Clean

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Repair Quality

My experience of getting my car repaired here was great. Getting scheduled and my car evaluated was quick and easy and the estimated time of repairs was accurate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great and repairs were also great.

Customer Service

My Experience

Wonderful service and communication.

My Experience

Likely to Recommend

Repair Quality

Service from start to finish was easy and detailed with amazing customer service. Awesome company and will be back in the future.

Customer Service

Returned Clean

My Experience

Very pleased with repairs to my car. Was done in very timely manner.

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Repair Quality

Great communication, vehicle looked amazing! Thank you

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Returned Clean

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Paint issue

Repair Quality

Paint is flawed

Customer Service

Responsive to calls so good but paint needs work

Returned Clean

Likely to Recommend

Repair Quality

Since repair, the power lift gate makes a loud pop noise when opening.

Customer Service

My Experience

Did a great job. Found damage we didnt notice. Fast turn around. All staff we talked with was amazing and kind. Cleaned my car. Rental was delivered to Gerber and made so convenient

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Repair Quality

Great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Likely to Recommend

Repair Quality

Very friendly and kept me informed and even finished early! I would highly recommend them. The work was great as well. Could not even tell I had an accident.

Customer Service