Gerber Collision & Glass - Kingwood

My Experience - 5.0/5.0 -

I am so glad Allstate Insurance referred me to this place! Mr. Frank was professional and courteous throughout the entire process, making everything smooth and stress-free. I couldn't have been referred to a better shop. The receptionist was also incredibly polite, helpful, and always took the time to answer all of my questions. The entire team at Gerber Collision & Glass made me feel welcome and at home. I will definitely keep them in mind for any future auto body repairs and will gladly recommend them to my friends and family. Thank you for the excellent service!

My Experience - 5.0/5.0 -

All was friendly courteous and knowledgeable. Treated me with patience and kindness. Thank you all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great place with super fast service

Likely to Recommend - 5.0/5.0 -

Great place

Repair Quality - 5.0/5.0 -

They were quick and efficient and did a great job I can’t tell that there was ever anything wrong

Customer Service - 5.0/5.0 -

Great place, great price, and fast service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Paint work was excellent. Work was completed way ahead of schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent, all seems great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I think the paint has small chip in the front. The air conditioner doesn’t seem to be as good as the old one. Maybe the repair did not use the same quality as OEM not sure. I had to put air in the right front tire. It was somewhat lower than the other three tires that tire was the one that was affected by the wreck. Other than that, things seem to be OK.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Absolutely amazing service, clear communication, super friendly staff. 12/10 all around.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did excellent work in a very timely fashion.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Made everything easy

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did great work on my car. Service was explained, their coordination with my insurance, Allstate, was handled well. I was able to coordinate and drop off my rental at their location which was helpful too.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Things went very smoothly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a great experience. People were very friendly and helpful and informative. Workmanship so far was great. Vehicle is as good as new. I would recommend getting your vehicle repaired at Gerber Collision & Glass if you are involved in an accident.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 0.5/5.0 -

I’m very happy with it. It looks like it’s still a brand new car and I think you guys very much for what you’ve done for me.

Customer Service - 5.0/5.0 -

You guys did a great job. I really appreciate it. Thank you so much.

My Experience - 5.0/5.0 -

Very communicative throughout the process and was completed in a timely manner. Would definitely recommend.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

They did a nice job on my car. Looks great!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0