Gerber Collision & Glass - Lacey
1124 Carpenter Rd SE,
Lacey,
WA
98503
USA
In operation 85 years, 18 years at this location.
Gerber Collision & Glass - Lacey offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were returned cleaner than expected, with interiors vacuumed and exteriors washed. Repairs were frequently completed ahead of schedule, and regular text updates throughout the process were widely appreciated. Staff were described as courteous, professional, and genuinely helpful. A small number of customers noted concerns around paint matching, incomplete repairs, or inconsistent communication, reflecting areas customers themselves identified for improvement.
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Service Quality
"... professional and polite. You're updates were amazing, and the work done was amazing. I will definitely recommend your business to others in need of the services you ..."
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"... complete the repairs. When I picked up my vehicle, I would never have known it was rear ended."
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"... only were they great with timely communication, but my tailgate and bumper looked better than new. They even vacuumed the carpet and cleaned the floor ..."
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"The quality of repair is exceptional and considering the scope of the repairs required it was completed ..."
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"... time I've used them for insurance covered repairs. They are awesome. And flawless."
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"My car was ready in 8 days when I was originally told 2 to 3 weeks"
"... brought me so much relief as I am leaving for overseas. They completed the task two weeks earlier than what they anticipated which lined up perfectly. Thank ..."
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"Early! Wow, great work too!"
"... frustrating. Pushed my repair timeline out 2 times and a 5 day repair turned into 2.5 weeks without any advance notice."
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"The estimate was a week and it took 4 days"
"... appears to be fine. They replaced my sunroof, however, the communication is horrible. The only time the called me was for payment!"
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"Customer service was excellent and the text notifications were very helpful for my work schedule. Having the representative go over the repair ..."
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"... of the repair, customer service was exceptional. prompt, friendly, consistent, and accurate communication. well done!"
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Shawn
(Chevrolet owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
I was very satisfied with the Staff, and work performed on my Chevrolet truck. The Staff was professional, courteous, and kept me informed throughout repairs. The truck looked New, with the repairs.
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Jerry
(Hyundai owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job, finished before time... Car was clean..kept me posted
Customer Service - 5.0/5.0 -
Went well
Returned Clean
Blaine
(Honda owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent professional service
Customer Service - 5.0/5.0
Returned Clean
Krista
(Infiniti owner)
reviewed 8/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The final presentation the car had lint from towls and streeks
Customer Service - 4.5/5.0
Raffy
(Kia owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Volkswagen owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Honda owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Fast, efficient and friendly service with great results.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Valentina
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work and great customer service.
Brandon
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gary
(Honda owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Appreciated the frequent updates on the progress of the repairs. Impressed with the results. Looks like new.
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Judy
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cheryl
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
beautiful job
Customer Service - 2.5/5.0
Olivia
(Ford owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Annie
(Honda owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I need to call you. My car does not do the one thing I like about it which is to auto lock when I walk away since I got it back from you. I have checked the settings and nothing is putting it back to the way it was. I need to bring it back to you in case you changed some other setting I don't know about or if the hood is not sitting correctly. I don't know.