Gerber Collision & Glass - Lacey
In operation 85 years, 18 years at this location.
Gerber Collision & Glass - Lacey offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for a great experience. You guys fixed everything even to the smallest detail you guys also got it done so quick. I’ve had other experiences at other collision places and they would take months to fix my car. 10 out of 10 I will take my car here again if anything happens.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks so much for all the help. My car looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than expected outcome.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Upon visual inspection the repair looks great. I have not had an opportunity to drive the car myself, because my wife drove it home from the body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are very pleased and impressed with the service we received from the entire team. Communication and the quality of the repair were well done. Wally Franz put my mind at ease at the beginning.
My Experience - 5.0/5.0 -
They did an amazing job thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
knowledgable and efficient
My Experience - 5.0/5.0 -
I recently sent a text message asking to forward my satisfaction and thanks to the shop team who did an excellent job of bringing my Sienna back to normal!! Thanks to Wally too!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
So far so good. We will continue to watch for water leaks and other abnormalities through changing weather conditions. I am not expecting any problems.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. Made things easy. Everyone was nice, including the dog. Truck back to normal. Earlier than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to communicate with, everyone was kind and helpful, and the repair was completed much quicker than first anticipated! Thank you 🙏🏼
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had contact with two staff at the company the receptionist who was courteous and the gentleman that did the intake for the vehicle and explained the process before and after the repair. He was professional and thorough. I am very satisfied with the repair and the conscientious of them for cleaning up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, everyone was extremely professional and polite. You're updates were amazing, and the work done was amazing. I will definitely recommend your business to others in need of the services you provide
Likely to Recommend - 5.0/5.0 -
I will definitely spread the good word about your team
Repair Quality - 5.0/5.0 -
This was probably the smoothest and trouble free interaction I have ever had with a business. From start to finish, there was no hassles and everyone was extremely courteous and professional. Not to mention the team delivered excellent results. The car looked amazing when they were done. Please thank your team for the amazing job they have done.
Customer Service - 5.0/5.0 -
Top notch
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Car had tape residue on both sides and the back. I had to clean it. You should do a more thorough cleaning and inspection prior to customer pick up.