Gerber Collision & Glass - Laurel
In operation 85 years, 16 years at this location.
Gerber Collision & Glass - Laurel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff was excellent no issues at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Gerber Glass & Collision did an amazing job repairing the right passenger side of my Mustang after it was sideswiped. The body work and paint came out great, and my car looks like new again. The staff was professional, friendly, and made the whole process easy. I highly recommend them!
My Experience - 0.0/5.0 -
My driver front caliber is not connected. This is a big issue as I live in Virginia. Anything could have happened if I would have got on the highway to go home tonight. Negligence is what I call it it’s no way to even explain how the caliber was not put on the car fully.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone gave excellent service. Repairs completed satisfactory and quickly. I have been here before and would recommend to anyone who needs service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
I usually don’t answer these surveys. But you did well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Janelle was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked up my car, the engine light was on and apparently there’s a problem with all of my sensors. My car is not working properly when I turn off my car. I did call the dealership immediately and I will bring my be bringing my car back on Monday morning. It concerns me that my car was worked on, but nobody did the due diligence to make sure my car was safe for me to drive.
My Experience - 5.0/5.0 -
Everyone was very polite, communicative and I received speedy service as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank God, the repairs have been excellent! The shop manager, who did the initial inspection of my vehicle, was outstanding! She demonstrated a tremendous level of expertise examining my vehicle for repairs. She is polite, professional, knowledgeable, and efficient. Julia kept me updated on my vehicle throughout the repair process. My Family has used Gerber Collision and Glass for many years and don't hesitate to recommend them! Robert
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Glass is perfect, would've been a 10 but there were little specs of black stuff left on the dashboard of my vehicle and just a small black smudge on the newly replaced windshield
Customer Service - 5.0/5.0 -
Debby was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was extremely helpful,professional and approachable
Customer Service - 5.0/5.0 -
The repairs looked better than brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Janelle was amazing and a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your quick service Chea who kept me up-to-date with my repairs was excellent I would recommend car seems to be good while driving home
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service has been very good this far I did have one issue with the matching of the paint to my front wheel in the middle of working with Chea to get this issue resolved
Customer Service - 5.0/5.0 -
My Customer service rep was absolutely on point I give her two thumbs up!
My Experience - 5.0/5.0 -
Excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
The staff were great to work with overall. Some of the work done...not so much.
My Experience - 5.0/5.0 -
I am extremely satisfied with the service staff at Gerber Collision. As a business owner I understand how important customer service is and your staff is exceptional! You are extremely fortunate. Also, the car looks great!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
EXCELLENT customer service