Gerber Collision & Glass - Laurel
In operation 85 years, 16 years at this location.
Gerber Collision & Glass - Laurel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley was great!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went very smooth. Thanks to Belton, Rose and others. Repair looks good (hope it stays that way!)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always very polite and does the work 8n a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
I have used Gerber in other states and been very satisfied with the customer service and work done to my car. I would not recommend this location.
Repair Quality - 0.5/5.0 -
Little to no communication between shop and myself. When I would call they said some one would return my call in a few minutes and the call was never returned. When I picked up my car the first time the censors were not fixed properly. I returned my car back to the shop and was told it would take 1 day to fix the problem and would have it back by the end of business the same day. I dropped it off Wednesday morning and didn't get my car back till Monday afternoon. With no call to let me know it would take longer. There was also materials left in the back of my car from my first drop off (plastic wrap, razor blades and trash) when I took my car back the second time I asked that those items be removed. They were not ever removed and the shopped seemed to not be bothered that razor blades were left on my seat.
Customer Service - 0.5/5.0 -
No communication or information given about my car and its status. I got a text message that said my car was in the final stages of repair on a Monday. I didn't pick my car up till the following Monday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very professional and they repaired the car in a timely manner providing an update via email every few days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service and workmanship was second to none. I appreciated the daily updates as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I dropped my car off Wednesday to have my bumper repaired and it was ready Wednesday! I was updated on the status through texts thoughtout the whole process!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Service!
Customer Service - 5.0/5.0 -
Outstanding Service!