Gerber Collision & Glass - Laurel

4.8 (6,549reviews)
97%
9943 Washington Blvd,  Laurel,  MD  20723

In operation 85 years, 16 years at this location.

Gerber Collision & Glass - Laurel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,549)

Likely to Recommend

Repair Quality

Great job i was expecting them to repair entire front bumper and not a portion of the bumper. Very nice work just had a different expectation

Customer Service

Likely to Recommend

Repair Quality

Some of the paint is already coming off, which is very unfortunate😕

Customer Service

My Experience

Good job

My Experience

Gerber Collision staff and service was great.

Likely to Recommend

Repair Quality

Great service and repair work. Would use this shop again for repair work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The appraiser and all staff we dealt with were extremely helpful and courteous.

Likely to Recommend

Repair Quality

Excellent service and good communication throughout the whole process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job finished in a timely manner.

Likely to Recommend

Repair Quality

Amazing. Finished great job in timely manner. Car looks like nothing ever happened.

Customer Service

Returned Clean

My Experience

They did remarkable job on the repair. The staff was courteous and friendly.

Likely to Recommend

Thanks

Repair Quality

Thanks for the good job

Customer Service

Satisfy

Likely to Recommend

Repair Quality

The post-accident repair work that Gerber performed on my vehicle was very timely and of high quality. I am very satisfied w/ the results.

Customer Service

Gerber's staff was very professional, informative, and friendly. Specifically, Julia was very communicative and responsive throughout the entire repair process. When I arrived to pick up my vehicle, another staff person (I cannot recall her name) assisted me due to Julia being on a business call, after which she did ultimately close-out w/ me. Although I was not in a rush at that time, I truly appreciated the team-player approach that was exhibited that day.

Likely to Recommend

Repair Quality

Everything looks great, the repair is 10/10!

Customer Service

Julia was amazing-she kept me informed the whole time and made sure to leave me voicemails. She explained everything thoroughly and was so kind!! Staff was really great.

Returned Clean

My Experience

Staff was efficient, friendly, and kept us informed about how the work was going. It's also nice that Enterprise car rental is at same location.

Likely to Recommend

I would whole heartedly recommend this body shop. Between the courteous and attentive front office staff, the quality of work performed by the body shop, the quick return of my car, this is a great place to take your car for body work, especially if you have Geico. Also it's super convenient to have a rental car facility at the same location. I can't say enough positive things about my experience with Gerber.

Repair Quality

Could not even tell any damage was done. Car returned very clean, nice and shiny

Customer Service

Everyone from the receptionist, estimator, service advisor, and office manager were so helpful, courteous, and nice. Updates were provided in a timely manner and my car was completed ahead of schedule. They handled everything with Geico. Dealing with them was a pleasure.

My Experience

Gerber did a really good job with the repair. The claims process was very easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional and fast.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The company was a pleasure to deal with and I especially liked dealing with Janelle. She handled everything extremely effectively and was a pleasure to deal with. Kudos to her and her staff.

Likely to Recommend

Repair Quality

Customer Service