Gerber Collision & Glass - Longwood

4.9 (1,840reviews)
99%
461 Florida Central Pkwy,  Longwood,  FL  32750

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Longwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,840)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The staff is widely recognized for being friendly, professional, and thorough in explaining the repair process. Regular text and call updates kept customers informed every step of the way, reducing stress during an already difficult time. Complimentary interior and exterior cleaning was a pleasant surprise for many. A few customers noted minor concerns such as incomplete repairs, parts alignment issues, or post-repair mechanical problems, reflecting areas customers feel could be strengthened for a fully consistent experience.
Select to learn more
"I had an excellent experience here. The customer service was top-notch—the staff was incredibly kind and helpful throughout the entire process. They made ..." Read more
"The quality of the repair was absolutely perfect!"
"... Everyone at Gerber in Longwood were very accommodating. They did a fantastic job repairing our work in a very short period of time. Kept us in contact every step of the way. ..." Read more
"... keeping me updated while my vehicle was in repair. Work was 100% satisfactory my auto looks new with the job they did." Read more
"... would look afterward but they absolutely nailed it. The paint match is perfect, the alignment is spot on, and you genuinely cant tell a door was ever replaced. ..." Read more
"As noted prior repaired 5 days sooner than expected"
"Yes the car was ready a day early!"
"... and did amazing repairs! The only issue I would say needs work is to be more accurate on when the car will be completed and ready to pick up." Read more
"Very prompt. Our vehicle was done before the original estimated time."
"Nice people to work with. Car got done weeks ahead of schedule. Looks better than I expected. Thanks for the care!"
"The communication was great‼️"
"The entire team was very helpful and informative. Communication was fantastic throughout the entire process and the repair work was exceptional as well. No complaints ..." Read more
"... vehicle was in the shop originally. Now there has been no communication from the shop on resolving the outstanding issues." Read more
"Great service. Explained everything well. Set expectations kept me informed. Done on time as promised. Perfect! Thanks"

My Experience

Amazing staff that go above and beyond, they were so friendly and supplied me with grade A customer service. They were extremely helpful and made this entire experience not so scary. I mainly dealt with Monica and Reggie but my interactions with the entire staff was amazing.

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Repair Quality

Customer Service

My Experience

Great service! Reggie is the best!

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Customer Service

Returned Clean

My Experience

I appreciate the great communication and customer service. Reggie kept me up to date throughout the process. I also appreciate how quickly and nicely done the repair was and going the extra mile to clean and vacuum the inside of my car.

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Customer Service

Returned Clean

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Returned Clean

My Experience

Overall, Gerber collision and glass was an amazing experience. This was my second time using them for collision repair repairs to my vehicle. They are very friendly and communicate very well. The work they perform is excellent and my car has come back looking brand new both times. I appreciate the friendly environment very much.

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Returned Clean

My Experience

Great communication throughout. I really appreciate how the details of the process were explained beginning to end.

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Repair Quality

Good communication including explanations of needed repairs; highly friendly and professional.

Customer Service

Returned Clean

My Experience

The repair was done quickly, I feel like you have a very professional organization, I’m very happy with the work and the appearance of my truck when I picked it up today, Job Well Done!

Likely to Recommend

Excellent group to work with, great repair work, very professional.

Repair Quality

They were very professional,repairs were done ahead of time, they did a great job! Repairs are perfect! I’d highly recommend them.

Customer Service

The customer service was very good, they answered all my questions and kept me updated from tear down to parts orders and repairs were being done.

My Experience

Good communication with Adam and handled anything mentioned by me

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XXXX

Repair Quality

THEY DONE A VERY GOOD JOB AND GOT THE CAR BACK TO ME SOONER THAN EXPECTED

Customer Service

THEY DONE A VERY GOOD JOB AND GOT THE CAR BACK TO ME SOONER THAN EXPECTED

Returned Clean

My Experience

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Returned Clean

My Experience

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Repair Quality

Overall experience was very very good. They deserve their reputation. Good job.

Customer Service

Returned Clean

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Repair Quality

I am satisfied with the repair. The window tint was scratched and the car could have been cleaned of the dust a little more but I’m satisfied. Still waiting on someone to reach out to me for the window tint.

Customer Service

Returned Clean

My Experience

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Returned Clean

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My Experience

Thank you for the team of Gerber collision. By taking care of my Mazda, CX5. It looks like brand new from outside and inside as well. Many thanks to Riggie for communicate with me every day until my class completely done. I appreciate your kindness for attention to my car. You are the value to the Gerber collision company. Many thanks again. Sutilak

Likely to Recommend

Mentioned to a friend where we were taking our car for the Repair and they said that there are great company and she had her work done there in this really happy with the results.

Repair Quality

Professional and friendly service from the get-go

Customer Service

Professional, and on top of it, answering all questions and concerns

My Experience

I had a great experience with Gerber Collision & Glass. They repaired my GMC Acadia after an accident, and the work turned out excellent. Everyone I dealt with was friendly, caring, and professional throughout the entire process. They made a stressful situation much easier and kept me feeling confident that my vehicle was in good hands. My Acadia looks great, and I’m very happy with the quality of the repairs. I would definitely recommend Gerber for their excellent work and outstanding customer service.

My Experience

Incredibly polite and professional service. They emailed me weekly with updates as to the progress of the repair - no chasing people down for answers. The inside of the car was also cleaned prior to returning the vehicle - nice touch!!! 5-star service!

Likely to Recommend

Repair Quality

The weekly email updates were very much appreciated.

Customer Service

Returned Clean